Brilliant service
Brilliant service, quick response and very helpful
Itch receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service.
Excellent flea treatment and delivery service is always on time. Cost of product is very reasonable for peace of mind w...Read more
All good, on time ,convenient, close to a one stop shop for your cats needs. I'm happy with it.
In easy repeat every month I find this product very good you have to use a few times to get on top of the fleas but it’s...Read more
Brilliant service, quick response and very helpful
It’s so easy and impossible to forget to treat my dog every month to keep him healthy
The flea and worm treatment don't work.
charged , took money and refused a refund after i emailed customer support with “24 hour response time” hours before they should’ve closed their line with no response, responded 5 days later saying they’d already shipped the parcel and can’t refund . ( i bought next day delivery too)
I'm very, very happy with itch and their product 🙂 both my dogs stay completely itch and scratch free every month one after the next and have been doing so these last 18 months and will stay doing so for the rest of their years they'll be around for 🙂💯👍 thanks itch, it's ⭐️⭐️⭐️⭐️⭐️ from me, Ian S.Wales UK 🏴 🇬🇧 🏴 👍😉😀💯🏴🇬🇧🏴
Does not work. Do not recommend
I used the online chat for some help with additional products from other companies and if it’s safe to use with this brand. The person I spoke to was beyond helpful. They gave me more information than I could have imagined and were so helpful!
Very reliable service and works on all of my pets
they are absolutely amazing for convenient delivery for flea treatment. and when i needed help they got back to me within hours of me emailing and solved my problem straight away.
I required assistance with my order and Paul helped me right away.
Easy to order and set up regularly delivery. Delivery in safe place on time
Great easy to use website, always arrives on time & saves having to set reminders!
Itch did the job,my cat had fleas and now he hasn’t
This product is great and gets sent to you via post office each month for worming tablets or drops ,and same with flea treatment So easy to administer on to your pet as my cat will not take tablets ,and it smells lovely Highly recommended this company
Didn’t receive flea treatment
First time using itch and so far so good, not had a problem since starting, long may it continue
Can not unsubscribe keep on taking money out of my bank
Delivery is first class. The product hasn’t totally cleared things up (after 3 applications) but does appear to be much improved
Having read a few reviews, I was quietly confident about buying Itch for our pet Collie ‘Bess’, who was in a seemingly constant cycle of fleas, which were driving her crazy. Having tried a number of remedies, including vets issues, Itch one seemed promising, so we bought it from our local pet superstore, and started the process. As it was another of the ‘pipette on the skin’ type of things, we first bathed her, then cut her hair short, as well as making a clearer spot on the neck to ensure skin contact. The box clearly stated that we would be getting clear in 24 hours, and fresh flea visitors and eggs, larvae etc. were not going to survive either. So 36 hours later, and no change, we started fearing the worst, and decided to contact Itch to get advice, and enquire about next move, as we couldn’t now just try something else as she was now full of their treatment, and were afraid of hurting her with something else. To the credit of customer service, they did reply quickly, suggesting the time to wait was 48 hours, not the 24 we were told on the box, which seemed strange, but we let that go. They did say they needed details and order numbers from them, as they didn’t have our details online (because we bought from a pet store I assume) which I also assumed as you would, got their stocks from the company, which I could obviously prove as we had a receipt. However, that aside, we decided to give it longer to wait for the anticipated improvement, but now, 6 days on, absolutely no improvement whatsoever, and as I write this, at 4am, having been woken by her scratching herself to bits, and picking through her coat, like a doting chimpanzee parent! can only conclude, this is not going to work, and are now effectively “locked out” for a couple more weeks, before we can look elsewhere. Massively disappointed, as is Bess!,
Excellent service, great products, well recommended
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