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HomePet ServicesItch Reviews

Itch

4.066666666666666 out of 5 stars
4.066666666666666 out of 5 stars
4.1
|Great|60 reviews

TrustScore

4.1
4.066666666666666 out of 5 stars
Great
5 out of 5 stars
42
4 out of 5 stars
4
3 out of 5 stars
2
2 out of 5 stars
0
1 out of 5 stars
12
60 reviews in total

Review summary

Itch receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service.

✨
Based on reviews, created with AI

Featured Reviews

4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Deborah Hawkes
Deborah Hawkes
5 out of 5 stars
5/5

Excellent flea treatment and delivery…

Excellent flea treatment and delivery service is always on time. Cost of product is very reasonable for peace of mind w...Read more

0
0
🔥 High engagement
POPULAR
keren jam
keren jam
4 out of 5 stars
4/5

All good

All good, on time ,convenient, close to a one stop shop for your cats needs. I'm happy with it.

0
0
🔥 High engagement
POPULAR
STACEY coombes
STACEY coombes
5 out of 5 stars
5/5

In easy repeat every month I find this…

In easy repeat every month I find this product very good you have to use a few times to get on top of the fleas but it’s...Read more

0
0
🔥 High engagement
POPULAR
Sonia
Sonia
5 out of 5 stars
5/5

No itch on Milo

Since setting up the account, everything has run really smoothly, so so far, have had no reason to make contact and Mil...Read more

0
0
🔥 High engagement

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Tom
Tom
1 reviews
8 days ago
5 out of 5 stars

Brilliant service

Brilliant service, quick response and very helpful

Helpful?
paula swires
paula swires
1 reviews
8 days ago
5 out of 5 stars

It’s so easy and impossible to forget…

It’s so easy and impossible to forget to treat my dog every month to keep him healthy

Helpful?
Ais
Ais
1 reviews
8 days ago
1 out of 5 stars

The flea and worm treatment don't work.

The flea and worm treatment don't work.

Helpful?
michael houghton
michael houghton
1 reviews
8 days ago
1 out of 5 stars

horrible service

charged , took money and refused a refund after i emailed customer support with “24 hour response time” hours before they should’ve closed their line with no response, responded 5 days later saying they’d already shipped the parcel and can’t refund . ( i bought next day delivery too)

Helpful?
Ian David
Ian David
1 reviews
9 days ago
5 out of 5 stars

I'm very happy with itch products ⭐️⭐️⭐️⭐️⭐️

I'm very, very happy with itch and their product 🙂 both my dogs stay completely itch and scratch free every month one after the next and have been doing so these last 18 months and will stay doing so for the rest of their years they'll be around for 🙂💯👍 thanks itch, it's ⭐️⭐️⭐️⭐️⭐️ from me, Ian S.Wales UK 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 🏴󠁧󠁢󠁷󠁬󠁳󠁿 👍😉😀💯🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿

Helpful?
Zoe
Zoe
1 reviews
9 days ago
1 out of 5 stars

Does not work

Does not work. Do not recommend

Helpful?
nikki smith
nikki smith
1 reviews
9 days ago
5 out of 5 stars

I used the online chat for some help…

I used the online chat for some help with additional products from other companies and if it’s safe to use with this brand. The person I spoke to was beyond helpful. They gave me more information than I could have imagined and were so helpful!

Helpful?

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customer
customer
1 reviews
9 days ago
5 out of 5 stars

Reliable and convenient

Very reliable service and works on all of my pets

Helpful?
tammy
tammy
1 reviews
10 days ago
5 out of 5 stars

Go nowhere else for flea treatment

they are absolutely amazing for convenient delivery for flea treatment. and when i needed help they got back to me within hours of me emailing and solved my problem straight away.

Helpful?
Rachel Wilson
Rachel Wilson
1 reviews
10 days ago
5 out of 5 stars

I required assistance with my order and…

I required assistance with my order and Paul helped me right away.

Helpful?
NATALIA SARENSKA
NATALIA SARENSKA
1 reviews
10 days ago
5 out of 5 stars

Easy to order and set up direct debit

Easy to order and set up regularly delivery. Delivery in safe place on time

Helpful?
Gemma
Gemma
1 reviews
11 days ago
5 out of 5 stars

Great easy to use website

Great easy to use website, always arrives on time & saves having to set reminders!

Helpful?
Mr William Warwick
Mr William Warwick
1 reviews
11 days ago
5 out of 5 stars

Itch did the job,my cat had fleas and…

Itch did the job,my cat had fleas and now he hasn’t

Helpful?
Elaine Fenton
Elaine Fenton
1 reviews
11 days ago
5 out of 5 stars

This product is great and gets sent to…

This product is great and gets sent to you via post office each month for worming tablets or drops ,and same with flea treatment So easy to administer on to your pet as my cat will not take tablets ,and it smells lovely Highly recommended this company

Helpful?
Lucinda helms
Lucinda helms
1 reviews
12 days ago
1 out of 5 stars

Didn’t receive flea treatment

Didn’t receive flea treatment

Helpful?
KC
KC
1 reviews
12 days ago
5 out of 5 stars

First time using itch

First time using itch and so far so good, not had a problem since starting, long may it continue

Helpful?
Danny Upton
Danny Upton
1 reviews
12 days ago
1 out of 5 stars

Can not unsubscribe keep on taking…

Can not unsubscribe keep on taking money out of my bank

Helpful?
R Revie
R Revie
1 reviews
12 days ago
4 out of 5 stars

Delivery is first class

Delivery is first class. The product hasn’t totally cleared things up (after 3 applications) but does appear to be much improved

Helpful?
Mr Peter Watt
Mr Peter Watt
1 reviews
12 days ago
1 out of 5 stars

Extremely disappointed ….again!

Having read a few reviews, I was quietly confident about buying Itch for our pet Collie ‘Bess’, who was in a seemingly constant cycle of fleas, which were driving her crazy. Having tried a number of remedies, including vets issues, Itch one seemed promising, so we bought it from our local pet superstore, and started the process. As it was another of the ‘pipette on the skin’ type of things, we first bathed her, then cut her hair short, as well as making a clearer spot on the neck to ensure skin contact. The box clearly stated that we would be getting clear in 24 hours, and fresh flea visitors and eggs, larvae etc. were not going to survive either. So 36 hours later, and no change, we started fearing the worst, and decided to contact Itch to get advice, and enquire about next move, as we couldn’t now just try something else as she was now full of their treatment, and were afraid of hurting her with something else. To the credit of customer service, they did reply quickly, suggesting the time to wait was 48 hours, not the 24 we were told on the box, which seemed strange, but we let that go. They did say they needed details and order numbers from them, as they didn’t have our details online (because we bought from a pet store I assume) which I also assumed as you would, got their stocks from the company, which I could obviously prove as we had a receipt. However, that aside, we decided to give it longer to wait for the anticipated improvement, but now, 6 days on, absolutely no improvement whatsoever, and as I write this, at 4am, having been woken by her scratching herself to bits, and picking through her coat, like a doting chimpanzee parent! can only conclude, this is not going to work, and are now effectively “locked out” for a couple more weeks, before we can look elsewhere. Massively disappointed, as is Bess!,

Helpful?
Anthony
Anthony
1 reviews
13 days ago
5 out of 5 stars

Excellent service

Excellent service, great products, well recommended

Helpful?
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Category

Pet Services