On time
On time, polite and willing to investigate.

5 months ago
Experienced electricians diagnosed my problem and fixed it quickly. They were also very nice people and a pleasure to have in our house.
6 months ago
Excellent service
6 months ago
They were very friendly punctual and helpful in every way, they also explained everything they were about to do.
6 months ago
prompt efficient pleasant service
On time, polite and willing to investigate.
Electrician knew the solution & did the job efficiently.
Great communication and workmanship from the Hornsby Electric team through the quote and installation process. I will definitely use again !
Hornsby Electric were so easy to deal with - from the instant I messaged them to the final installation of a new front porch light I needed. They communicated at every step of the way so I knew what was happening and everyone were just so lovely. The job was completed promptly and done very well and the electrician who did the job was wonderful. All I had to do was tell him what I wanted and he sourced the light and installed. I didn't have to do anything. I will definitely use Hornsby Electric again and would recommend them to everyone in the area.
Technician arrived on time, explained the job clearly, did the work, cleaned up after himself and submitted invoice promptly. Would highly recommend this company.
Quick clean tidy professional job
For a good electrician, I look for 1. Prompt response on calls 2. The electrician arriving on time 3. Knowledge of the electrician and giving fair advices 4. Up-front quote with no surprise add-on charges 5. Courtesy of the electrician Based on the above, I would recommend Hornsby Electric to anyone who needs a good reliable, and honest service.
Experienced electrician who resolved our electrical needs.
James arrived bang on time, did the job exactly as requested, cleaned up after himself. This is the second job he has done for us and we have been very happy with his work.
James was on time ,friendly and did a professional job.
Prompt courteous service.
Well organized with Dave onsite to get the boys started. Was not impressed that the high lift operator had issues using the boom as he was new and that was an hours time . His unfamiliarity with the process of lowering the boom was an unwanted cost to the job.
Excellent service, very knowledgeable and professional. Will definitely use again.
They were able to come out very quickly, Friendly, efficient and easy to work with. Would recommend them to anyone!
PROMPT, PRISTINE, PATIENT, PERSONABLE, POSITIVE, PLEASING, PROACTIVE, PROCURABLE, PURCHASABLE, PERFECT, PROFESSIONAL CUSTOMER SERVICE.
Being able to receive quick service and easy communication with a smile
These guys really looked after us when we needed it the most. Would highly recommend them.
James appreciated the
David the Electrician was most helpful in giving me a Quote first before starting the repairs. After choosing a cost within my Budget, he went about his repairs professionally and there was no mess afterwards. The whole process was easy and stress-free throughout.
prompt service on a Sunday
Based on analysis of 4 reviews rated 1-2 stars for Hornsby Electric
“After requesting a service from Hornsby Electric to replace a single outdoor light with another one I provided, I was...”
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Hornsby Electric is a licensed electrical services provider based in Sydney, specializing in prompt and reliable electrical solutions for both residential and commercial clients. With over sixty years of experience, the company serves the Hornsby area, North Shore, and Hills District, focusing on delivering high-quality workmanship and exceptional customer service. Their team of fully qualified electricians is dedicated to respecting clients' time, homes, and budgets while ensuring a smooth and stress-free experience. The company offers a comprehensive range of electrical services, catering to a diverse clientele that includes homeowners and businesses. Hornsby Electric is committed to customer satisfaction, as evidenced by their 4.9-star rating and high rate of repeat business. All work performed by Hornsby Electric is backed by a 100% lifetime guarantee, providing customers with peace of mind and confidence in the services provided.
Reviewers consistently praise Hornsby Electric for their exceptional service and professionalism. Many customers highlight the prompt and efficient response times, with electricians arriving on time and completing jobs as expected. The staff's friendly demeanor and willingness to explain the work being done contribute to a positive experience. Consumers appreciate the excellent communication and the high quality of work, often noting that the electricians are knowledgeable and trustworthy. However, a few reviews mention issues with quotes and after-service follow-up, indicating that there may be room for improvement in these areas. Overall, Hornsby Electric is highly recommended for their reliable and skilled electrical services, reflecting a strong positive sentiment among the majority of customers.
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