Grocery Online receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
No delivery of item bought. I ordered in Sept 2023, this is December 2023 and still no delivery. Scam, Scam, SCAM ALERT.
Great food, packed well and delivered on time. Thank you!
This is very unfortunate that the package has not been delivered on the given address. We are still struggling to get it...Read more
I hate it when my orders aren’t delivered on time. I really do.
It was my first experience with this company.. I found them extremely helpful and very prompt in replying the queries... normal grocery delivery was on time and there was an issue with one product which they replied to me instantly.. I am happy and will recommend them..
I had such a wonderful experience with groceryonline, whether it was the packaging, punctual and reliable delivery and we also got some candies which made us nostalgic of India and we were very happy with the service....
Prompt online and phone response and very helpful. Easy to order. Order delivered in good condition and in good time.
excellent quality goods, delivered quickly
Excellent Service and Delivery as good.
Responsive customer service, items were nicely packed.
Fresh products and quick delivery, as always. Very happy with the service and have recommended to friends too.
Excellent Service x Quick service and prices are very reasonable... they are cheaper thank the Indian grocery stores. Shopping on line was was and I actually saved £12.50 Which was excellent... winner winner for me. I will definitely be using them more often. Thank you for your service.
Well packed arrived on time
Excellent service. A personal touch. Efficient
Cost effective supermarket alternative, fast delivery and some products are a childhood nostalgia for me! Brilliant shop
Easy to use website, good product range, quick delivery. Will definitely recommend them.
My order was processed promptly, correctly picked and then packed with care. One of the items I ordered was Poppodums to cook at home and these are very brittle / fragile. Grocery Online wrapped these in bubble wrap to ensure they arrived intact and unbroken. Full marks to Grocery Online!
good service
Fantastic service ! Kept me informed at all times. Thanks
It was great. Good customer service and communication.packing was very good.
Great Asian grocery store with prompt delivery
The products and pricing was good. Received the products well in time. Things were nicely packed. The only negative I would say is there was too much plastic involved in packing. Perhaps you should think about recyclable packing material otherwise great service, thank you.
Faster than Amazon. I ordered the french butter I needed at 9am and it was on my doorstep by 11:30am. I could not ask for better service and will definitely be using from now on.
Easy to navigate website, good arrived in expected time frame, Kept informed throughout the process
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