Grocery Online

Never delivered on the committed time

Did not get the delivery . Waiting for refund

Excellent selection of the Haldirams products I was looking for. Competitive price and fast delivery. They were out of stock of one item, but informed me and refunded my payment immediately. I recommend Haldirams One Minute Khana to anyone who enjoys spicy plant based Indian dishes.

Ordered online and next day groceries delivered.

Order was placed on 10 Dec 2021 but received in Jan 2022

Very disappointing, wouldn't recommend. I ordered well before Christmas to then receive an email delivery would be after Christmas. I accepted that albeit an inconvenience. It was expected yesterday (30th), still waiting! They were supposedly despatched on the 29th, and they are frozen items! I dread to think where they are kept stored. I will NEVER use this site again, or any company using APC as their courier service. Considering the hefty postage costs I expected a speedy service! Updated. The items arrived and shows signs of thawing and the package was soggy! So much for "frozen food can withstand 3-4 days"!

Good service, will order again definitely

The delivery driver was rude to the extend of being threating. I complained and not even a reply to my email. Will not be using them again.

great experience...& timely delivery..

Extreme bad experience Order delayed by week Excess charged has not been reversed

I haven't received the order yet, I placed it 2 weeks back and there is no sign of delivery. And they are also not ready to refund the amount. Customer service is terrible they don't reply you at all, customer care number does not work. Shouldn't have trusted this website.

Excellent service

Not Delivered on time.

Order delivered partially with no information on when the remaining order will be delivered, its been 3 weeks.

Brilliant, thank you! Great products and great prices. Free prompt delivery. I couldn't ask for better :)

Excellent service as always, on prompt delivery. One of the item was wrongly delivered but they exchanged it quickly without any hassle. Would be great if they can add more brand of Chapatti flour like elephant gold. One of the favourite online shop.

Amazing company, Always happy with my purchase. Thank-you for the sweeties you always send.

Once again Grocery Online scores well for their superb customer service. There was an apparent stock problem with one of the items I ordered. I queried this via the chat facility and a staff member responded but then followed up via email to say that stock had come in and adjusted my order to my original order level. This kind of intervention with an online order is unusual and deserves recognition. Also, their products are good quality and well priced.

I always find what I am looking for in indian grocery items (unless they are sold out at that time) and the delivery is quick. The best thing I like about Grocery Online is their gesture- they always send a note to say thank you with some of everyone's favourite candies. At times they also send some free goodies to try like a packet of Basmati rice or MTR vermicelli :)

Delivery took too much time, registered email not identified on site. Did chat with executive for resolution..but didn't got resolved.