Excellent service when I had a query.
Initially I thought things would be alright. The delivery company missed one box which was delivered a week later. Checking is a bit of a pain as the bits were spread through numerous bundles. They seem to have a standard package for the smallest greenhouse and then add bits in in various parcels for larger sizes which mine is.Having made the front and door end I initially thought that bits were missing as I had misinterpreted the pictures in the instruction booklet. I wrote to Juliana.com and they called me the next day to say they realised I had some confusion. After talking things over and them sending me a clarification picture I found I did in fact have all the right bits. This is real customer service. Well done Rachel.
