Great Wines Direct Ltd

4.890909090909091 out of 5 stars
4.9
Excellent165 reviews

TrustScore

4.9
4.890909090909091 out of 5 stars
Excellent
5 out of 5 stars
154
4 out of 5 stars
7
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
1
165 reviews in total

Review summary

Great Wines Direct Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Easy to order and timely delivery

I have ordered this wine from Great Wines before. Easy to find, select and order. Delivery in good time. Well done.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lovely wine delivered safely in high…

Lovely wine delivered safely in high quality packing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I sent a "thank you" case to a friend…

I sent a "thank you" case to a friend in rural Scotland. The wine was excellent and very reasonably priced. It arrived i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lovely wine

Lovely wine, delivered on time and will order again, great service.

0
0
🔥 High engagement

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11 months ago
5 out of 5 stars

Easy to Order

Easy to select, easy to order and pay. Hoping easy to drink but think we’ve chosen a good wine.

Helpful?
11 months ago
5 out of 5 stars

the wine I ordered is exactly what I…

the wine I ordered is exactly what I have been looking for, the only problem I had was paying for delivery but then having to collect from a local pick up shop was not easy,I do not get about that easy being eighty years old,but the wine will be perfect for my wife and I during christmas, many thanks, happy christmas ,

Helpful?
Raymond Peck
Raymond Peck
1 reviews
12 months ago
2 out of 5 stars

Still waiting for delivery DPD IS…

Still waiting for delivery DPD IS DELIVERING TO THE WRONG ADDRESS

Helpful?
Karen
Karen
1 reviews
12 months ago
5 out of 5 stars

Absolutely brilliant experience

Absolutely brilliant experience Packed perfectly Very efficient service Very pleased with everything Outstanding. No problems whatever Thank you

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Customer
Customer
1 reviews
12 months ago
5 out of 5 stars

I have used great wines direct before…

I have used great wines direct before and am still well impressed with the swift professional service they offer. Thank you 🙏

Helpful?
ND
ND
1 reviews
12 months ago
5 out of 5 stars

Timely delivery

Timely delivery, polite service, complete order.

Helpful?
Karen Seaton
Karen Seaton
1 reviews
12 months ago
5 out of 5 stars

A ‘Great’ company with outstanding customer service.

When a recent case of wine arrived, I realised that I had ordered the wrong wine. I contacted Great Wines Direct and spoke to David who couldn’t have been more helpful! He took my order for the wine that I had meant to order, which was delivered within 3 days, and arranged the collection of the wrong case of wine and a full refund. I would recommend this company highly - they really want what is best for the customer. Fabulous wine too!

Helpful?
Katz
Katz
1 reviews
12 months ago
5 out of 5 stars

Excellent customer service

David was very helpful. Super efficient service from ordering to delivery. Thank you

Helpful?
Edmund
Edmund
1 reviews
12 months ago
5 out of 5 stars

Great Wines Direct ReDelivery Missing Items

I placed an rder with the above company. Deliver of two cases was to be made by Yodel. The carrier only delivered one of the cases. When I advised Great Wines Direct they agreed to replace the missing case. I am very grateful to them for their generosity and their prompt response.

Helpful?
Will Carvell
Will Carvell
1 reviews
12 months ago
5 out of 5 stars

Quick delivery and packaging is 1st…

Quick delivery and packaging is 1st class, great supplier

Helpful?
Jonathan
Jonathan
1 reviews
about 1 year ago
5 out of 5 stars

Knowledgeable advice

Really friendly and knowledgeable advice over the phone plus efficient delivery. Thanks

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customer
customer
1 reviews
about 1 year ago
1 out of 5 stars

I waited all morning for the delivery…

I waited all morning for the delivery and then later found the driver claimed I was not at home. Totally untrue. Sat by the window waiting at the time he claimed to be there I understand they will deliver again tomorrow. Will believe it when it happens

Helpful?
Igor
Igor
1 reviews
about 1 year ago
5 out of 5 stars

Great prices & fast delivery

I always used to buy this wine directly from spanish sellers until I found it available at GreatWines. Obviously this means I have to pay less for shipping & also get much faster delivery! Cheers

Helpful?
Simon
Simon
1 reviews
about 1 year ago
5 out of 5 stars

Great selection

Great selection, good price, quick delivery

Helpful?
Alan Garrow
Alan Garrow
1 reviews
about 1 year ago
3 out of 5 stars

Worst ever packaging of 12 bottles of…

Worst ever packaging of 12 bottles of wine

Helpful?
about 1 year ago
5 out of 5 stars

Fast delivery

Fast delivery, quality wine and great prices!

Helpful?
Tim Ryde
Tim Ryde
1 reviews
about 1 year ago
5 out of 5 stars

Fast delivery

Fast delivery. Recommended.

Helpful?
about 1 year ago
5 out of 5 stars

Delivered on time and left in the…

Delivered on time and left in the correct place.

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Michael R
Michael R
1 reviews
about 1 year ago
5 out of 5 stars

Efficient service

Efficient service

Helpful?
Martin Smith
Martin Smith
1 reviews
about 1 year ago
5 out of 5 stars

Really fast delivery @cost

Will use again

Helpful?

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