The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the remaining 5 bottles and delivered a magnificent 6 pack. Since then we ordered another wine recommended by our liason person; and equally fantastic. Also they answer the phone promptly without the robot saying if you want this press this number etc. I love this company; unusually agreeable, fair and they got a lifetime customer.