Great Wines Direct Ltd

4.890909090909091 out of 5 stars
4.9
Excellent165 reviews

TrustScore

4.9
4.890909090909091 out of 5 stars
Excellent
5 out of 5 stars
154
4 out of 5 stars
7
3 out of 5 stars
2
2 out of 5 stars
1
1 out of 5 stars
1
165 reviews in total

Review summary

Great Wines Direct Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Easy to order and timely delivery

I have ordered this wine from Great Wines before. Easy to find, select and order. Delivery in good time. Well done.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lovely wine delivered safely in high…

Lovely wine delivered safely in high quality packing

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I sent a "thank you" case to a friend…

I sent a "thank you" case to a friend in rural Scotland. The wine was excellent and very reasonably priced. It arrived i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Lovely wine

Lovely wine, delivered on time and will order again, great service.

0
0
🔥 High engagement

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Hannah Cowley
Hannah Cowley
1 reviews
9 months ago
5 out of 5 stars

Friendly service

Friendly service. The wine I ordered went out of stock before they could update their website, but I was notified as soon as the wine came back in stock and it was delivered within a few days. Really helpful and friendly on email. Thanks!

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9 months ago
5 out of 5 stars

Good quality have a sensible price

Good quality have a sensible price

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Wes Kelly
Wes Kelly
1 reviews
9 months ago
5 out of 5 stars

Very quick delivery

Very quick delivery

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9 months ago
5 out of 5 stars

Outstanding delivery, exceptional wines

Outstanding delivery - cracking wines (from previous experience). Returning user, just need more time (and money) to work through the listings on the website!

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9 months ago
5 out of 5 stars

Great service

Great service

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Chris
Chris
1 reviews
10 months ago
5 out of 5 stars

My First Order!

Easy to order and fast delivery.

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10 months ago
5 out of 5 stars

Wine arrived well packaged and tasting…

Wine arrived well packaged and tasting great!

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10 months ago
5 out of 5 stars

Excellent buying experience

Firstly it was an unusual wine - 100% marselan + not so common on our supermarket shelves. . Secondly it was a very good price £9 pb as opposed to £20 for a 50cl carafe in a local restaurant recently. Thirdly the delivery was very rapid and the box was strong and undamaged. Triple whammy.

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Blase
Blase
1 reviews
10 months ago
5 out of 5 stars

Exceptional service and prices.

Exceptional service and prices.

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craig shearer
craig shearer
1 reviews
10 months ago
5 out of 5 stars

Fast and efficient service with bottles…

Fast and efficient service with bottles very securely packaged , would order from them again

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Daniel Turner
Daniel Turner
1 reviews
10 months ago
5 out of 5 stars

Great efficient service

Great efficient service Very wide range of wines and excellent prices Delivery is timely and efficient

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Horner
Horner
1 reviews
10 months ago
5 out of 5 stars

Easy & quick

Easy to use site & Quick delivery

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Mark Jarrad
Mark Jarrad
1 reviews
11 months ago
5 out of 5 stars

3rd 5* review

This is my 3rd review and I shall be saying exactly the same now ....... however I don't plan to complete any future review requests unless something changes! This excellent wine arrived in perfect condition, on time and in the best packaging in the business. The online ordering process is child's play and a follow up call from the office was thoroughly professional and friendly. No faults to be found.

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Stewart Booth
Stewart Booth
1 reviews
11 months ago
5 out of 5 stars

Great Service !

Thank you for the help and flexibility given when preparing our order. The communication was swift and concise. Our order was proceeded quickly. The delivery was at my door before I had time to decide when I was going to drink the wine.

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ivan mindlin
ivan mindlin
1 reviews
11 months ago
5 out of 5 stars

The most agreeable and easy to use…

The most agreeable and easy to use service. We did not find the taste of our first half case agreeable, (NOTE: nothing wrong with the wine just personal preference) 2 days later they picked up the remaining 5 bottles and delivered a magnificent 6 pack. Since then we ordered another wine recommended by our liason person; and equally fantastic. Also they answer the phone promptly without the robot saying if you want this press this number etc. I love this company; unusually agreeable, fair and they got a lifetime customer.

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Ms sylvia
Ms sylvia
1 reviews
11 months ago
3 out of 5 stars

Delivery did not turn up in the…

Delivery did not turn up in the allotted time slot. Waited 3 hours the gave the app my next door neighbours address as well. Apparently , according to Great wines! this causes the parcel to be be sent back to base and re delivered the next day , so waited 5 hours for nothing. No message no apology no info from delivery DPD! Next day delivery arrived on time- by what looked like a child! Young lad. So bit my lip. Hoping wine is better!

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Andy B
Andy B
1 reviews
11 months ago
5 out of 5 stars

Seamless process from ordering to…

Seamless process from ordering to delivery. Knowledgable and friendly customer service.

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Susie
Susie
1 reviews
11 months ago
5 out of 5 stars

Complicated order for a wine tasting…

Complicated order for a wine tasting that couldn't be completed on line. Phone answered promptly, order done in minutes, arrived ahead of schedule.

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Mr Carpenter
Mr Carpenter
1 reviews
11 months ago
5 out of 5 stars

The best low alcohol red wine around

The best low alcohol red wine around , good price and quick delivery

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Rick Reeves
Rick Reeves
1 reviews
11 months ago
5 out of 5 stars

Superb person to person service

Superb person to person service. It was like going into one of those old fashioned wine shops. The two orders appeared when David said they would at their respective locations without any delay. Can't fault.

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