Gordon Ramsay Restaurants

2.6510416666666665 out of 5 stars
2.7
Average192 reviews

TrustScore

2.7
2.6510416666666665 out of 5 stars
Average
5 out of 5 stars
56
4 out of 5 stars
9
3 out of 5 stars
15
2 out of 5 stars
36
1 out of 5 stars
76
192 reviews in total

Review summary

Gordon Ramsay Restaurants has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about expensive and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

Lower your expectations for a Ramsay burger

I didn't want to go to any of his restaurants while in Vegas but my friend insisted. I didn't want to support a narcass...Read more

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🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best experience ever

My husband and I and couple of friends visited the Heddon street kitchen twice, we had the best experience by far from t...Read more

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🔥 High engagement
POPULAR
2 out of 5 stars
2/5

The bar and grill restaurant in Mayfair…

The bar and grill restaurant in Mayfair was unimpressive from the moment I walked in. I was quite hot when I arrived, an...Read more

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POPULAR
2 out of 5 stars
2/5

Plastic shard

Certainly. Here's a firm, clear, and professional review you can post on platforms like Google, TripAdvisor, or Trustpil...Read more

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0
🔥 High engagement

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David
David
1 reviews
over 2 years ago
1 out of 5 stars

Bread street kitchen battersea

Went with a friend to have dinner tonight in the restaurant. Have a fish dish with poor presentation and very salty. I was asking for tap water but instead I got to serve still water only with extra pay. 15% service charge should be optional and the waiter didn’t even ask whether I want to pay for that or not. Cocktails drink is around 15 each which is so expensive. End up two persons spending over 160 pounds with such poor service and poor dish, I won’t be coming back.

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over 2 years ago
2 out of 5 stars

Bread Street Battersea.

Bread Street Battersea. 1. Only 2 vegetarian options 2. Duperfoid bowl ended up being mostly kale, dressing not tossed 3. Wrong order brought for me. Taken away 4. Cod arrived, uncooked. Taken away. 5. Cod finally arrived in a kind of red wine sauce, didn't hit the palette notes 6. My friend and I ate out of sync as she had almost finished by time I got mine 7. Tea arrived, tiny pot for 1 only 3cm of water, half full! Awful experience, food wise and service wise. So disappointed as had come up from Kent to have a day out and we chose this restaurant because its name implied it was endorsed by GR.

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over 2 years ago
2 out of 5 stars

They charge more than you eat for

At Heathrow I had a decent meal but when the bill came out had 5£ of optional service fee. I saw this too late (didn't have my glasses and trusted to be billed only what I consumed for). The waiter did not warm me about this, simply took my money. Crazy and dishonest. It shame on you.

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over 2 years ago
3 out of 5 stars

Exhorbitant service charge of 15%

Exhorbitant service charge of 15%, how can that be justified, it's just pure greed!

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over 2 years ago
1 out of 5 stars

Raw burger

I took my wife out to London to Street burger in Leicester Square. It was my wife's birthday. We both had burger meals and my wife asked for well done, it came raw red she refused to eat it,we spoke to the chef he said some excuse about heat set at 70%.I have wrote a letter of complaint to Gordon ramsay head office but to no response?

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P. Magri’
P. Magri’
1 reviews
over 2 years ago
2 out of 5 stars

Average food

Battersea Power station Nothing special just an average restaurant. Food just ok service could improve. Better spend your money somewhere else and a very expensive bill too .

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Lisa
Lisa
1 reviews
over 2 years ago
1 out of 5 stars

Battersea Power Station

Battersea Power Station - Bread Street Kitchen Poor service, I had to ask twice for a water refill, is it premium tap water there? I’ve had better curry’s from Aldi, and to top it this was a gluten free option but came without naan bread for the same price. Only five pieces of chicken in a very small portion of butter chicken and even less rice which was dry and over cooked. Overcooked fish and chips! Needless to say we won’t be returning!

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Maria Armada
Maria Armada
1 reviews
over 2 years ago
3 out of 5 stars

Bread Street Kitchen and bar Ealing…

Bread Street Kitchen and bar Ealing 11/3/23 1200 noon lunch with family. Group of 6. Long wait for food. Chicken burger my teen son enjoyed. Beef burger 6/10 rated by 3 people. Steamed Sea Bream husband enjoyed. Beer battered haddock was overrated. Nothing special. Had better in Harvester. Small amount of chips. £20 for a meal without drinks. A one off visit is enough. Just for the experience. Staff are lovely though.

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Peter Gerring
Peter Gerring
1 reviews
almost 3 years ago
2 out of 5 stars

S@@t food

It was not value for money, nor a culinary experience! The food (pork belly) was a disappointment as cinnamon dominated the dish, and no side order to compliment. Chicken curry was so basic - the meat is thigh and rice, popodom (one you buy from supermarket) and fry! The cost included wine (circa £125.00) with main and starter is outrageous when you consider the quality. The ambiance is nothing special although the service from the staff very good. In a nutshell, expensive night for basic food. Gordon needs to take a look within before critiquing others!! S…. as he would say!

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Suni-Sunshine
Suni-Sunshine
1 reviews
almost 3 years ago
5 out of 5 stars

Excellent meal and location, impeccable service.

Visited Gordon Ramsay Bread Street Kitchen in Battersea Power Station and it was a brilliant experience from start to finish. We went to celebrate my husbands birthday and I chose the restaurant because he is a big Gordon Ramsay fan! Have to say we could not fault any of the food - it was so tasty. We would have gone for the beef wellington choice but alas I am a vegetarian! Have to say that I was impressed with the vegetarian choices and i really enjoyed the baked spinach and ricotta cannelloni. My husband loved his beef burger. We enjoyed our pre-dinner cocktails too. Also it was so sweet when they brought a birthday message ice cream with our desserts :) Overall the food and service spoke for themselves. We were looked after by one of the managers sorry didn’t get his name but he was wearing a grey suit - he was very kind and also we had a lovely conversation with Amy from Rabat, Morocco. They are both a credit to the restaurant and the service they provided was impeccable. It was really refreshing to find this level of service and especially in London! Our only regret is that we don’t live in London otherwise we would probably visit once a week! Cannot wait to visit again - thank you so much. Kind regards Mrs Suni Patel

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Sue Britton
Sue Britton
1 reviews
almost 3 years ago
1 out of 5 stars

25 minutes to toast bread

Ordered coffee and toast from breakfast menu. Coffee turned up straight away. However I could of drunk 3 cups by the time the toast appeared. Honestly 25 mins to toast some bread and then it only appeared because I complained. Heathrow T5.

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Elizabeth
Elizabeth
1 reviews
almost 3 years ago
3 out of 5 stars

Could have been better

Could have been better. The staff where pleasant though

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Tibs65
Tibs65
1 reviews
almost 3 years ago
1 out of 5 stars

Street Burger Reading

Street Burger Reading. Family of 4 dining. Atmosphere, loud music blasting from poor-quality speakers. Sticky tables. Poor lighting to toilets. I'm not in a nightclub. Washing hands in the toilet, the soap dispenser squirted soap all up my jumper (whilst drying my hands I didn't realise a lady had come out of one of the toilets, she had long hair, she washed her hands, upon using the same dispenser it squirted in her hair). On my return to the table, half a glass of red wine on the floor, the waiter had just spilt it, he looked very angry for some reason. Rather than stopping me, i didn't realise he had just spilt it and walked straight through it. Not only a H&S hazard I had red wine all over the top of my olive green boots. Food, I had: Chicken & Avo. I was surprised by the size of a small very basic bun (it's not the same as it looks to the one you advertise on your menu). Small piece of butterfly chicken breast, smaller than the bun it was placed in. Cold, tough, flavourless, 1 large lettuce leaf, an end slice of thin tomato, 2 slices of thick red onion and a small dollop of mashed avocado. My son had: Next Level Burger - he reported very average. What was "Next Level" about it is beyond me. My husband had: Where's the Lamb burger...report, very average, need I say more!! Order of Chicken wings my husband and son thought were ok, and a side of slaw was full of red onion. The kids had the Oreo milkshakes, which they enjoyed, but please ask if you want lashings on whipped cream on top (yuck!). Asked for bottled still water - it's their own filtered refillable water at £3 per bottle. Dirty glasses. My husband ordered the homemade lemonade - suggest you try what you are making to get the consistency correct. Our waitress was pleasant enough, she had asked if we were enjoying our meal, and did offer to change my Chicken & Avo burger, but looking at what else was on offer couldn't see the point or the wait. The glory of this experience was £120.00, incl service. She did speak to the manager and the £16 cost of my burger and fries was removed from the bill. So: my advice would be, Don't bother. MacDonald's is more acceptable, and you'll be £100 better off in your pocket!! FINALLY...Gordon Ramsey if you want to attach your name to this franchise...Put your money where your mouth is!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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almost 3 years ago
5 out of 5 stars

Petrus

Myself and my wife were fortunate enough to dine at Petrus ,superb food atmosphere and service outstanding.

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Fabien
Fabien
1 reviews
almost 3 years ago
5 out of 5 stars

J’ai eu la chance de dîner dans ce…

J’ai eu la chance de dîner dans ce restaurant et c’était tout simplement incroyable ! L’expérience gastronomique était exceptionnelle, du début à la fin. Dès notre arrivée, nous avons été accueillis chaleureusement par le personnel, qui a pris le temps de nous expliquer le menu et de répondre à toutes nos questions. Service impeccable, discret mais attentif, tout au long de la soirée.

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almost 3 years ago
1 out of 5 stars

no waiters

bad time went with family and waiter were no help at all had to go up to the kitchen just to order food becuase the waiter were not there half the time and the food was cold

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Vahid
Vahid
1 reviews
almost 3 years ago
1 out of 5 stars

They stole my money!

Had a burger Gordon Ramsay's Street Burger in Kensington the other day. They're thieves! Without asking me, they charged me “donation” and 15% “optional” service charge. Went back there today and they refused to give me a refund. Most horrible attitude in hospitality.

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almost 3 years ago
5 out of 5 stars

ALICE.... in Wonderland

The service was really good. Alice was the nicest person I think we have ever come across in any Restaurant, nothing was too much trouble for her. I hope Gordon realises what an awesome host he has👌 Food was really good too. Thank you for your hospitality

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Angelique
Angelique
1 reviews
almost 3 years ago
1 out of 5 stars

If I could give a minus star I would

If I could give a minus star I would. We arrived 15 minutes early for a table at Battersea Power Station location only to be told "you are early and your table is not ready come back at 6pm." I asked if we could have a drink at the bar and was met with "there is only one chair available." The welcome was cold. We sat and come 6pm went to ask about our table only to be told, "you were not here so...". Only to be hunted down and shouted at, "do you have a problem!!??" BY the staff. Finally seated 30 minutes for a drink another 1 hour wait for food. Tons of staff in the restaurant doing nothing but walking round in circles. Tables seated after us got served. If I did not chase and chase the food we would still be waiting. For someone who has a show telling people about their poorly run business then go to his and its just as bad.

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Gogs
Gogs
1 reviews
about 3 years ago
1 out of 5 stars

Read the reviews before booking

We had a meal !! in gordons pub and grill in Vegas. The chicken was so tough, and the fish ?. What the f*** kind of fish was that. Gordon stop being a celebrity your a chef. Start speaking to your chefs in your kitchens either learn them or tell them to get to f***, because a lot of them are rubbish " chefs".However the service was OK.

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