Simon Proctor
1 reviews
over 1 year ago
Very easy to order and quick
Very easy to order and quick, boots came nicely packaged and presented
Helpful?
Footwear Depot
TrustScore
3.5
Average
40
3
1
3
24
71 reviews in total
Review summary
Footwear Depot has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
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POPULAR
Lack of communication!
My order was lost by Royal Mail (which was a father's day gift) and was told to contact the seller. I have contacted Foo...Read more
0
0
🔥 High engagement
POPULAR
No reply to emails
No reply to emails. Order never received. Reported to fraud to get a refund
0
0
🔥 High engagement
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Brian Cromie
1 reviews
over 1 year ago
First Class footwear and Service
First Class footwear and Service. 100%
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Fay Utton
1 reviews
over 1 year ago
Arrived on time
Arrived on time, pleased with boots.
Helpful?
John Corey
1 reviews
over 1 year ago
I googled a specific pair of shoes and…
I googled a specific pair of shoes and Footwear depot came up as having them in stock. I bought them and got a 'dispatched' notice the next day but the shoes didn't arrive. Eventually I contacted Footwear depot, by online form. Later I got a phone call trying to sell me an alternative as the ones I'd bought weren't available. I insisted on a refund which I got. So it's one star for poor service and claiming to have sent when they hadn't but a a second star for, at least, refunding.
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Richard Turner
1 reviews
over 1 year ago
Happy 😊
Good price! Very fast,free delivery 👌
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Petrina Thomas
1 reviews
almost 2 years ago
Have been asked for a review but have…
Have been asked for a review but have still not received my order, estimated delivery time was 4/5 days ago and still waiting. UPDATE. After being told my order was despatched 5 days ago, received a call last night to say that they did not have the product in the colour I wanted!!? Asked for a refund and PayPal have confirmed receipt
Helpful?
George
1 reviews
almost 2 years ago
The service was excellent
The service was excellent. However, the shoe I ordered in my regular 12 came up small. It looked more like a 10 or 10 and a half. In saying all that it was very easy via a listed email to set up a return for a refund.
Helpful?
Claire Clark
1 reviews
almost 2 years ago
Attention to detail poor
Too small... initially customer service was great said I could return for free and they would send out a size bigger.... 2nd pair arrived and they were the original size!
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Clinton Keys
1 reviews
almost 2 years ago
Fit perfectly great value
Fit perfectly great value. 👍
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Tiana
1 reviews
almost 2 years ago
Asking me to review before I have…
Asking me to review before I have received my order.
Helpful?
Neil Clarke
1 reviews
almost 2 years ago
Excellent
Excellent - service, delivery and price!
Helpful?
Beverley Law
1 reviews
almost 2 years ago
Ordered 2 pairs of shoes
Ordered 2 pairs of shoes, only 1 has arrived, customer service response has been non-existent.
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William Arthur
1 reviews
almost 2 years ago
Unbeatable price
Unbeatable price. Quality contemporary premium leather shoes. Speedy delivery. A1*****
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Malcolm
1 reviews
almost 2 years ago
Delivery was very fast boots are great…
Delivery was very fast boots are great good fit will order again good quality
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Debbie foster
1 reviews
almost 2 years ago
Packaged well
Packaged well, arrived as expected bought as a gift, good quality item would purchase again from this seller. Thank you
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Arianne Mills-Lezama
1 reviews
almost 2 years ago
Fast delivery excellent product
Fast delivery excellent product
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Fowler
1 reviews
almost 2 years ago
Excellent quality
Very good delivery. Excellent quality shoes highly recommended
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CustomerMrs Margaret Watkins
1 reviews
almost 2 years ago
Great service. Would deal again
Very fast delivery. Pleased with item. Would definitely recommend.
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Gail
1 reviews
almost 2 years ago
Very good quality product that was…
Very good quality product that was delivered promptly. Would use this company again.
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Catherine Beardsley
1 reviews
almost 2 years ago
Next day delivery
Next day delivery, boots were exactly what I wanted. Very pleased.
Helpful?
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