First Home Improvements

The company was on time,we were kept informed of time scale, items in good order , fitting installer very professional, good job all round , left no mess . Ref 126918

We had a back door fitted by Kieron who went the extra mile by working late until he had finnished a superb job He was curtiouse and explained the job too us very clearly . He made sure that it was all clean and tidy before he left . We are very pleased both with him and the door he fitted .

Jamie Poulton & Harry Gill did a great job when installing our windows & door they were very friendly & very polite cleaned up after them self's great job all round thank you so much mr&Mrs Allen

Really good communication from sales staff, administration team, & installation team, I was contacted 30mins before arrival,the fitters David Twine & Richard Warner completed the installation quickly & professionally leaving no mess. The windows look amazing thankyou to everyone who helped me. Would definitely use this company again

Great service, great product & quick and easy installation, I couldn't fault them at all.

I assume, that we were only one of many doors knocked on that day. We had the salesman call a week later, He seemed to know his stuff regarding the building work. We settled on a price and all went very well including the start at 07.45. Matt W and Andy O were the fitters, could not wish for a better pair. The windows look great. Overall very pleased. NICK C

The installers were pleasant and obliging and helpful, tidied up after themselves and were approachable. Very satified with the window.

My installation team, John and Conor, did an excellent job. Polite and friendly - and listened carefully to my concerns re a previous problem with my original builders (who installed windows smaller than the holes in the brickwork!). I now have smart new windows that fit. The work was done carefully, and everything was cleared up efficiently afterwards. Top marks to the team, and thanks to head office who delayed the installation till a dry sunny spring day.

Great smooth and swift

We had Mike Taylor come over and install a new front door. Door looks great. Very friendly and professional. Ref- 126560

We had mark spencer,chris cade and brandan muliard who fitted our windows and front door. Execellent workers, no mess, arrived on time. Would highly recommened these workers

Avoid – Pushy sales, misleading tactics & no respect for time I booked a 5pm appointment and was told it would take about an hour – fine, even while cooking dinner for my two little ones. I sent them across the road thinking I’d be done in time. The reps were polite enough, but the sales pitch was ridiculously long and intense. As someone who works in sales, I found the whole approach patronising and outdated. I even joked midway through that I wasn’t the kind of customer who needed the whole branding and company story, but they kept going. After over 2.5 hours, I was finally given a quote of £24k, which then conveniently dropped to £15k after some questionable “take offs.” They also kept saying things like, “There are only two spots left in the area at this price,” and that I had been “selected” – completely untrue, as I had contacted the company myself. These tactics are designed to pressure people, and it felt really uncomfortable. Meanwhile, I was getting calls that my kids needed to be picked up – I made that clear several times, and still got hit with “just five more minutes.” It’s Friday night. Read the room. Eventually I said we’d consider the £15k quote, only to be told I had to sign there and then or lose the deal – even though I’d made it very clear from the start that we wouldn’t be in a position to go ahead until Christmas. We only agreed to the appointment because we were told there was a 12-month fixed fee option. When I asked them to leave, they refused. I had to leave my own home with the door open just to get away and collect my children, hoping they’d be gone when I returned. To top it all off, no one from the company has even followed up – over a week later – to check how the appointment went. For a supposedly “reputable” company, that lack of aftercare is pretty telling. High-pressure tactics, misleading information, and no regard for customer circumstances.

Very proffesional team from beginning to the final instalation throughout my experience with this company . I had 4 small window's upstairs and a bay window and a new front door 🚪 downstairs. Thoroughly recommended

the experiacnce wasgreat

The men who did the jobs where polite tidied up after they were finished showed me how to use the window and the door made up with the jobs they done very satisfied couldn't fault your company in any way

"I recently purchased a window from first home improvement, and I couldn’t be happier with the experience! Sid was incredibly knowledgeable, guiding me through the selection process with patience and expertise. The quality of the window is outstanding, and installation was smooth and efficient. Sid ensured that all my questions were answered, making the entire process stress-free. I highly recommend Sid for anyone looking to upgrade their windows!"

We had a really good experience when First Home Improvments came to fit our door and window. The installer arrived on time. He worked quickly and expertly. We were really happy with the finished result.

Fitting by mark

It was a great experience. The member of staff was really helpful and friendly.

First Home Improvements have successfully renewed all of our windows - upstairs and downstairs. The initial consultation was time consuming however once through this, the installation and service have been great. Would highly recommend.