Jay Ricketts
1 reviews
8 months ago
I got quick service for my printer from…
I got quick service for my printer from family tree support.
Helpful?
Family Tree Support
TrustScore
4.9
Excellent
57
2
0
0
1
60 reviews in total
Review summary
Family Tree Support is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
✨
Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Quick and Easy
Helpful and polite. The tech helped me transfer and upgrade.
0
0
🔥 High engagement
POPULAR
AJ has gone beyond my wildest…
AJ has gone beyond my wildest expectations and I am so grateful to have my documents on Family Tree back on my computer....Read more
0
0
🔥 High engagement
POPULAR
AJ was very easy to work with and easy…
AJ was very easy to work with and easy to understand. Great Job
0
0
🔥 High engagement
POPULAR
Andy was wonderful.
Andy was wonderful.. He got me set in no time and was very personable. Thank you
0
0
🔥 High engagement
Filter by rating:
Terence G Mclain
1 reviews
8 months ago
Andy fixed my problem and explained how…
Andy fixed my problem and explained how to use person notes and media. I will call again if I need help.
Helpful?
Jill Hanrahan
1 reviews
9 months ago
Help is available for tough problems.
Andy helped me figure out how to enter 2 different people who had the same name. I learned a new skill about detaching and attaching people with the same name. I chatted my questions, but since it was complicated, he gave me a call and helped me fix the problem.
Helpful?
Mary Fobian
1 reviews
9 months ago
Aj fixed everything for me
Aj fixed everything for me, I'm happy!
Helpful?
Barbara Coulter
1 reviews
9 months ago
I got all present questions answered
I got all present questions answered. My two family trees were saved. I am very pleased!!!
Helpful?
Barbara Coulter
1 reviews
9 months ago
I got all present questions answered
I got all present questions answered. My two family trees were saved. I am very pleased!!!
Helpful?
Richard Kraus
1 reviews
9 months ago
Very responsive and informative
Very responsive and informative
Helpful?
Harold
1 reviews
9 months ago
Thanks to AJ Wilson for all the help in…
Thanks to AJ Wilson for all the help in getting Family Tree Maker set up on our new computer. He was very kind and nice.
Helpful?
Frederick Hammitt
1 reviews
9 months ago
Everything was done quickly and well.
Everything was done
Helpful?
Carole Davies
1 reviews
9 months ago
AJ was very helpful/ everything…
AJ was very helpful/ everything explained well.
Helpful?
Jean Jordan
1 reviews
9 months ago
both were very helpful
both were very helpful. Thank you Alvina Jordan
Helpful?
Robert
1 reviews
9 months ago
Very good response
Very good response. Thank you
Helpful?
Jim Johnston
1 reviews
9 months ago
Excellent service
Excellent service. Friendly. Explained everything very clearly. Answered all my questions. Solved my issue with Family Tree Maker. Thanks very much!!
Helpful?
Edward Russo
1 reviews
9 months ago
Excellent service, rep was professional and helpful to find a solution to my Family Tree issues.
Service was excellent, rep was great. Found all my solutions for me in a timely manner.
Helpful?
Gary
1 reviews
9 months ago
Friendly and knowledgable...
Friendly and knowledgable...
Helpful?
Marcia
1 reviews
10 months ago
Andy did a great job of getting me back…
Andy did a great job of getting me back up and running
Helpful?
Linda Bush Sentell
1 reviews
10 months ago
Andy was very helpful and would request…
Andy was very helpful and would request his help again.
Helpful?
Adrian von Senger
1 reviews
10 months ago
I was treated amazingly by Andy from…
I was treated amazingly by Andy from Family Tree maker. He was prepared to go far beyond what I expected. Thank you Andy.
Helpful?
Callie
1 reviews
about 1 year ago
Knowledgeable and helpful
Knowledgeable and helpful staff, I like the way of assistance they provide their customers.
Helpful?
Peter K. Herzberg
1 reviews
about 1 year ago
Happy client!!
Happy client!! Knowledgeable and Helpful!!
Helpful?
The CrowdTrust Experience⭐
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
About Family Tree Support
No description available for this company yet.
Company information
⭐
Our guarantee
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.