Leon
1 reviews
4 months ago
Nova was very professional
Nova was very professional and provided me with high level of expertise that help me greatly. You are fortunate to have him as your employee
Helpful?
Family Tree Support
TrustScore
4.9
Excellent
57
2
0
0
1
60 reviews in total
Review summary
Family Tree Support is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
✨
Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
Quick and Easy
Helpful and polite. The tech helped me transfer and upgrade.
0
0
🔥 High engagement
POPULAR
AJ has gone beyond my wildest…
AJ has gone beyond my wildest expectations and I am so grateful to have my documents on Family Tree back on my computer....Read more
0
0
🔥 High engagement
POPULAR
AJ was very easy to work with and easy…
AJ was very easy to work with and easy to understand. Great Job
0
0
🔥 High engagement
POPULAR
Andy was wonderful.
Andy was wonderful.. He got me set in no time and was very personable. Thank you
0
0
🔥 High engagement
Filter by rating:
Gail Payne
1 reviews
4 months ago
Good work
Good work, great attitude
Helpful?
Beth Hungerink
1 reviews
4 months ago
Quick and accurate Service
The technician was knowledgeable and speedy. He installed Family Tree Maker 2024 for me, and transferred all of my trees to the this new version. Thank you, Andy.
Helpful?
Carolyn Stephens
1 reviews
4 months ago
It fulfill my expectations
It fulfill my expectations
Helpful?
Sterling Gordon
1 reviews
4 months ago
AJ was very professional and I…
AJ was very professional and I understood all of instrutions and I enjoyed working with him . He is an outstanding employee. Thanks A.J.
Helpful?
No Name
1 reviews
4 months ago
Support
Techs were very knowledgeable, friendly, and totally understandable.
Helpful?
Merle Laswell
1 reviews
4 months ago
Very good knowledge and good speaking…
Very good knowledge and good speaking voice. AJ done a very good job!
Helpful?
cKathy Fisher
1 reviews
4 months ago
A J Was extremely helpful and guided me…
A J Was extremely helpful and guided me through the entire process of updating my FTM program.
Helpful?
Dave Wilton
1 reviews
7 months ago
Andy was very helpful
Andy was very helpful. He got Family tree maker 2024 updated for me.
Helpful?
Ed McLean
1 reviews
7 months ago
I am not young
I am not young! Andy worked well with me and we got the job done. All is well.
Helpful?
Susan Groff
1 reviews
7 months ago
Andy upgraded my software and…
Andy upgraded my software and everything looks good. Thank You
Helpful?
Jack Morgan
1 reviews
7 months ago
The technician did a great job of installing my new version of FamilyTreeMaker SoftwarMakere
The technician did a great job of asking me questions about/during the installation process and also took some time to go over useful features of the new 2024 software. I also was able to reach a technician immediately when I called. All-in-all a good experience!
Helpful?
Carol Rancourt
1 reviews
7 months ago
It was marvellous to have ANDY to help…
It was marvellous to have ANDY to help me out. He is such fantastic person. Very knowledgeable and so nice to have as a consultant
Helpful?
Cindy
1 reviews
7 months ago
Very Helpful
Very Helpful, fast and easy
Helpful?
Bruce Bradford
1 reviews
7 months ago
Agent was knowledgeable and friendly…
Agent was knowledgeable and friendly and quickly solved my issue
Helpful?
Mike Newman
1 reviews
7 months ago
Technical support was perfect and easy…
Technical support was perfect and easy to work with. AJ Wilson was perfect and easy to understand. AJ explained all the necessary information that made the transition perfect.
Helpful?
J. C. M.
1 reviews
7 months ago
Extremely knowledgable tech
Extremely knowledgable tech. AJ was fast and efficient and got everything up and running again.
Helpful?
customer
1 reviews
7 months ago
Very helpful..
Very helpful... and I need help. New PC using windows 11 is confusing and was worried setup would take forever but tech was fast and the instructions very clear- thankyou!
Helpful?
Jim C
1 reviews
7 months ago
Thanks to AJ for helping me greatly in…
Thanks to AJ for helping me greatly in solving relink issue.
Helpful?
Joe
1 reviews
7 months ago
AJ did a great job setting up my family…
AJ did a great job setting up my family tree maker and my ancestry account. Thank you Joe Tubbs
Helpful?
The CrowdTrust Experience⭐
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
About Family Tree Support
No description available for this company yet.
Company information
⭐
Our guarantee
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.