Euroluggage Delivery

4.702970297029703 out of 5 stars
4.7
Excellent404 reviews

TrustScore

4.7
4.702970297029703 out of 5 stars
Excellent
5 out of 5 stars
333
4 out of 5 stars
45
3 out of 5 stars
11
2 out of 5 stars
7
1 out of 5 stars
8
404 reviews in total

Review summary

Euroluggage Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Thankyou for a wonderful experience.

As a 78 year old woman travelling alone, the whole experience was great, from booking my tickets, sending my luggage in ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very good

hassle free flawless

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Absolutely exceptional service

Absolutely exceptional service Efficient Inexpensive. Kept me up to date daily with their courier international serv...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best service

I received my parcel very quick. Best service ever !

0
0
🔥 High engagement

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NICHOLAS HILL
NICHOLAS HILL
1 reviews
about 3 years ago
5 out of 5 stars

Full marks for ease and speed

For ease and speed of delivery, and cost, very good. Only issue was the date of delivery. We booked a pick-up day based around the indicated delivery day, ie we delayed the former to be sure to be around for the latter. Once the item was picked up we were given an earlier expected delivery date, for the day we would not be around. I'm sure that date could be changed (and in the event the item was delivered earlier than indicated, so we were in) but the problem is not always picked up.

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Sab
Sab
1 reviews
about 3 years ago
5 out of 5 stars

It was great service

It was great service, good price and very fast. I would recommend it anyone.

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about 3 years ago
5 out of 5 stars

Delivered the luggages without damage…

Delivered the luggages without damage even before the scheduled time and date. Super service!

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NASTIA
NASTIA
1 reviews
about 3 years ago
5 out of 5 stars

very quick and save !!!

ALL IS PERFECT !!!!

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Jeffrey Lee
Jeffrey Lee
1 reviews
about 3 years ago
5 out of 5 stars

Reliable

Reliable, trustworthy. After sending it they do stay in touch.

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Li WANG
Li WANG
1 reviews
about 3 years ago
5 out of 5 stars

Thanks for the drivers who helped me…

Thanks for the drivers who helped me getting the luggages down / up to door !

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about 3 years ago
5 out of 5 stars

The process was great

The process was good, my suitcase lost the tag somehow but I got a call and sorted it fast, it was delivered on the same day it was due!

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Aziz Anca
Aziz Anca
1 reviews
about 3 years ago
1 out of 5 stars

Rubbish company thieves you pay…

Rubbish company thieves you pay everything and when items arrive in destination they ask to pay more money otherwise they don't deliver your things and send it back to you ...rip of

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Marion
Marion
1 reviews
about 3 years ago
5 out of 5 stars

very happy with 'Eurostar Luggage…

very happy with 'Eurostar Luggage Experience' - I've got my suitcase from London to France in only two days without any problems. cheap service as well !

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MBh
MBh
1 reviews
about 3 years ago
5 out of 5 stars

Good experience

Good experience. Smooth process. Timely delivery, no issues faced.

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Adrian  PT
Adrian PT
1 reviews
about 3 years ago
5 out of 5 stars

Luggage from Belgium to the UK

Wonderful experience. Cheap and efficient

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A Birrell
A Birrell
1 reviews
about 3 years ago
5 out of 5 stars

Shipping a road bike

I was a bit concerned about sending my road bike by courier but the on-line service was simple, the bike was picked up and delivered on time only 2 days from Paris to Norwich

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Tiffany Li
Tiffany Li
1 reviews
about 3 years ago
5 out of 5 stars

Definitely worth the money

Definitely worth the money! Awesome service.

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Paul Howson
Paul Howson
1 reviews
about 3 years ago
5 out of 5 stars

Taking a bike to France

My bike was collected from me in London without fuss and delivered to me precisely on schedule in France. Can’t ask more than that, given that Eurostar is unable to reinstate their bike transportation service.

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about 3 years ago
5 out of 5 stars

Absolutely professional and efficient

Absolutely professional and efficient, definitely recommended. Thank you to all that were involved from start to finish!

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Winnie Aseka
Winnie Aseka
1 reviews
about 3 years ago
5 out of 5 stars

Amazing 🤩,I will definitely use the…

Amazing 🤩,I will definitely use the service again

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Paul Liss
Paul Liss
1 reviews
over 3 years ago
5 out of 5 stars

Brilliant service

Brilliant service – simple and efficient

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Rubens
Rubens
1 reviews
over 3 years ago
5 out of 5 stars

Great experience

Great experience, picked up suitcase from Paris on a Monday had it delivered by the end of the week.

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Ro Ro Kuenz
Ro Ro Kuenz
1 reviews
over 3 years ago
5 out of 5 stars

EVERYTHING PERFECT!

GREAT!!! Ok, it took me a few hours to understand everything + declare ALL my used personal belongings in my big+heavy suitcase to be sent from UK to Switzerland for the customs + to print+ stick the label with a good tape on its hard cover. And it came much faster than promised, by DHL Express it was collected within hours - a person needs to hand it over to DHL staff (UK rule), and I've known they'd come between 9am-2pm. arrived by airmail (I've thought it would be surface mail) in only 6 days instead of the promised 9 days - so that's 3 working days / 40% faster than promised. All including customs clearance. I did not even get a bill for customs so far, maybe thanks to their great declaration. Advice: If true, write "used" in front of every item on your content declaration list, so it's value will be near to zero. And most important: The suitcase has arrived totally undamaged. And the price does not depend if you travel or not. Nir does it depend on it's weight at all (5 or 30 kg): Only oversize suitcases however are maybe 20% more than you've first thought, but that's standard in courier's business. Unlike my previously bad experience with competitor HERMES within Germany that destroyed pretty much all suitcases and parts of it looked far out when finally delivered with 23 days delay, and who never knew where it was at all. The only bad thing: If you tick "I travel" you must ab photos of your ID, but I did manage to meet their MB-size requirement, not in one hour even. Maybe a fault function!? Fortunately I've ticked "I do not travel" which is much easier and seems not to have any disadvantages (even if not true...). And if they're busy on the phone you can't wait for help but find yourself neing kick you out of the line immediately.And they don't tell you that cust service is open till 7 pm, Saturdays till 6pm, Sundays closed I think. Amd I stll don't know about insurance... 2 negative points, that's 8,5 out of 10 points from me. But faster + perfectly delivered = 9,5 points. Thank you to EurostarLuggage Delivery.com and DHL Express!

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over 3 years ago
5 out of 5 stars

Everything went smoothly BUT…

Everything went smoothly BUT I find it very ´onerous’ ( contraignant) not to know around what time your service will pickup or deliver the parcels. 9am to 5pm mean we are stuck for the day wherever we are… 😟

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