Euroluggage Delivery

4.702970297029703 out of 5 stars
4.7
Excellent404 reviews

TrustScore

4.7
4.702970297029703 out of 5 stars
Excellent
5 out of 5 stars
333
4 out of 5 stars
45
3 out of 5 stars
11
2 out of 5 stars
7
1 out of 5 stars
8
404 reviews in total

Review summary

Euroluggage Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Thankyou for a wonderful experience.

As a 78 year old woman travelling alone, the whole experience was great, from booking my tickets, sending my luggage in ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very good

hassle free flawless

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Absolutely exceptional service

Absolutely exceptional service Efficient Inexpensive. Kept me up to date daily with their courier international serv...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best service

I received my parcel very quick. Best service ever !

0
0
🔥 High engagement

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Arnaud Ivaldi
Arnaud Ivaldi
1 reviews
about 2 years ago
5 out of 5 stars

No issues

No issues, and my boxes arrived early than it was normally planned, super service !

Helpful?
Anonymous
Anonymous
1 reviews
about 2 years ago
5 out of 5 stars

Great delivery service

The entire experience was great. The support staff were friendly and responded quickly to any queries. They also provided regular updates on the shipping status of the package. Most importantly for me, the luggage arrived at the expected time and I also really appreciate how affordable the service is.

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Ashok Wadhwa
Ashok Wadhwa
1 reviews
about 2 years ago
5 out of 5 stars

Seamless and painless service

The bag reached London in 24 hours,was picked from my hotel and delivered home.

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Katy Drake
Katy Drake
1 reviews
about 2 years ago
5 out of 5 stars

Seamless end to end

Seamless end to end. Krystyna was excellent and helped with all my queries quickly.

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Elsa
Elsa
1 reviews
about 2 years ago
4 out of 5 stars

Great costumer service but not very convenient for foreigner

The customer service replied fast and could solve my problem. However, it's mandatory to own a local phone number to connect with the DHL driver because they can't call international numbers. Since I was staying at a private place during the collection date, I'm unsure if this problem can be solved by asking your hotel reception to contact the DHL driver.

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Customer
Customer
1 reviews
about 2 years ago
5 out of 5 stars

Great service

Great service and delivery was even faster than expected. They even carried the bags to our front door which was a great help.

Helpful?
about 2 years ago
5 out of 5 stars

Everything went as planned

Everything went as planned, next day delivery, very happy.

Helpful?
about 2 years ago
5 out of 5 stars

Amazing service!

Amazing service!

Helpful?
Kate
Kate
1 reviews
about 2 years ago
5 out of 5 stars

Easy and efficient collection and…

Easy and efficient collection and delivery. Good value for money.

Helpful?
Merryl
Merryl
1 reviews
about 2 years ago
5 out of 5 stars

Very Good experience

The delivery was smooth from beginning to end. The person who picked up the luggage was understanding, very nice and helpful. The drop off was on time, even earlier than expected. The courrier was not as helpful as the first one but it’s okay.

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Nazma
Nazma
1 reviews
about 2 years ago
5 out of 5 stars

Professional staff

Professional staff. Very efficient door to door service.

Helpful?
about 2 years ago
5 out of 5 stars

Even faster than expected ( 2 days…

Even faster than expected ( 2 days earlier than announced). Best service you can find.

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Js
Js
1 reviews
about 2 years ago
4 out of 5 stars

Luggage was all in tact

Luggage was all in tact. But I thought they deliver to the door, not to the front of a block of apartments. Also the luggage came early, not complaining as such, because there was someone to collect it.

Helpful?
Marie Dayoni
Marie Dayoni
1 reviews
about 2 years ago
5 out of 5 stars

The luggage arrived on time.

The luggage arrived on time.

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EI
EI
1 reviews
about 2 years ago
5 out of 5 stars

Delivery was super fast

Delivery was super fast. Great service

Helpful?
over 2 years ago
5 out of 5 stars

Very good service

Very good service

Helpful?
Sharon
Sharon
1 reviews
over 2 years ago
5 out of 5 stars

Excellent

Extremely helpful customer service by email (as couldn’t get through by phone). Excellent & trouble free collection & delivery. Didn’t even know this service was an option but would certainly consider using again.

Helpful?
LM
LM
1 reviews
over 2 years ago
5 out of 5 stars

Very quick and painless

Very quick and painless

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Amy
Amy
1 reviews
over 2 years ago
5 out of 5 stars

Will book their service again

Very quick turnaround time (picked up on 9th and delivered on 11th. Email communication requires some patience (slow response time and incomplete answers) but we got there in the end. Flexible with my change request which was enormously helpful. I probably overbooked the weights but it is on me.

Helpful?
over 2 years ago
5 out of 5 stars

Amazing service

Amazing service, picked up suitcase on time and delivered in a day, very reasonable rate.

Helpful?

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