Euroluggage Delivery

4.702970297029703 out of 5 stars
4.7
Excellent404 reviews

TrustScore

4.7
4.702970297029703 out of 5 stars
Excellent
5 out of 5 stars
333
4 out of 5 stars
45
3 out of 5 stars
11
2 out of 5 stars
7
1 out of 5 stars
8
404 reviews in total

Review summary

Euroluggage Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Thankyou for a wonderful experience.

As a 78 year old woman travelling alone, the whole experience was great, from booking my tickets, sending my luggage in ...Read more

0
0
πŸ”₯ High engagement
POPULAR
5 out of 5 stars
5/5

Very good

hassle free flawless

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πŸ”₯ High engagement
POPULAR
5 out of 5 stars
5/5

Absolutely exceptional service

Absolutely exceptional service Efficient Inexpensive. Kept me up to date daily with their courier international serv...Read more

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0
πŸ”₯ High engagement
POPULAR
5 out of 5 stars
5/5

Best service

I received my parcel very quick. Best service ever !

0
0
πŸ”₯ High engagement

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Chris
Chris
1 reviews
almost 6 years ago
5 out of 5 stars

Great & reliable service!!

At first I was quite dubitative as their website seems to be external to the Eurostar's one. It is indeed a private external company (call it First Lugagge or Euro Luggage, it's the same) which is in fact in a parternship with Eurostar. I anyway finally jumped in and well it paid off as the service is efficient, fast, quite cheap (much cheaper than a moving company) and just reliable! Indeed, their website and the explanations avaialble on it are not the best and don't look very professional, but the people available on the phone are very kind and helped me with a lots of questions as I needed to send huge packages across the Channel. I used it two times, and the packages got delivered in the same day at the end of afternoon in perfect state.

Helpful?
about 6 years ago
5 out of 5 stars

I was amazed by the politeness and the…

I was amazed by the politeness and the elegant way the staff replied and help me to go through so smoothly until the luggage was picked up excellent service very happy and many thanks to the wounderful staffs

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philippe
philippe
1 reviews
over 6 years ago
4 out of 5 stars

Good overall .

Good overall . I had to make small changes to my original Booking (pick up day change) and while it was easy to do on the phone with an agent o never received an email that confirmed the change which was a bit confusing. Other than that quite a good service.

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Hug
Hug
1 reviews
over 6 years ago
4 out of 5 stars

The luggage arrived on time but it's scratched

The luggage arrived on time but it's suffered multiple scratches. However what's inside is safe. I appreciate the fact I booked the service on Sunday and my luggage was collected the following Monday.

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Angel Angel
Angel Angel
1 reviews
almost 7 years ago
3 out of 5 stars

I was only informesd of the day and…

I was only informed of the day and time of delivery less then an hour before... It was short but I managed to have someone to open the door of my appartement , The condition of the object was good

Helpful?
almost 7 years ago
5 out of 5 stars

Absolutely amazing service!!

Absolutely amazing service- I am telling everyone about this company! My suitcase was collected within an hour of booking ( and I live in rural Suffolk) and then delivered to my house in the middle of nowhere in south west France, after just three days!! Unbelievable.

Helpful?
MI MI SONIES
MI MI SONIES
1 reviews
almost 7 years ago
5 out of 5 stars

perfect

perfect . arrived in time. all the logistic and mail explanation is great !

Helpful?
Y.Miyoshi
Y.Miyoshi
1 reviews
almost 7 years ago
5 out of 5 stars

Outstanding service.

Luggage pick-up on-time and delivery earlier than expected. Perfect solution for traveling with luggage and kids...

Helpful?
Hedia
Hedia
1 reviews
almost 7 years ago
5 out of 5 stars

Excellent service!!

I am very satisfied with the service of luggage delivery. Every customer representative have been so nice and helpful! Thank you so much

Helpful?
almost 7 years ago
5 out of 5 stars

Positive experience

The service is very professional and I received prompt answers to all my queries. I am very happy with my choice.

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Miss Florence
Miss Florence
1 reviews
almost 7 years ago
5 out of 5 stars

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Helpful?
Vanessa
Vanessa
1 reviews
almost 7 years ago
5 out of 5 stars

Amazingly smooth and efficient service

Amazingly smooth and efficient service, despite being the busy end of year and bank holidays! My luggage was picked up early from London on the Friday, and was in Brussels by 10AM on Monday! Thanks !

Helpful?
Paul
Paul
1 reviews
almost 7 years ago
4 out of 5 stars

Outbound shipment perfect. Return shipment had issues that were solved satisfactory.

Outbound shipment perfect. Return shipment had issues that were solved satisfactory.

Helpful?
Gabriel
Gabriel
1 reviews
about 7 years ago
5 out of 5 stars

Outstanding service and quick delivery

Outstanding service and quick delivery

Helpful?
Chandra
Chandra
1 reviews
about 7 years ago
5 out of 5 stars

Excellent service quality

Excellent service quality. Pick up from my hotel and drop off to my destination was as promised and ahead of time. In my case, shipping from Munich to Manchester; It was cheaper than paying excess luggage charge on the airline.

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Larry Hooker
Larry Hooker
1 reviews
about 7 years ago
5 out of 5 stars

The service provided by Euro Luggage…

The service provided by Euro Luggage Delivery was excellent! Jay is an example of perfect customer service for any industry. He went far out of his way to make sure our bags were handled properly. I would highly recommend this service.

Helpful?
Philip Holden
Philip Holden
1 reviews
about 7 years ago
5 out of 5 stars

Excellent service.

Really good service bringing my cycle to England from France.

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Elizabeth
Elizabeth
1 reviews
about 7 years ago
5 out of 5 stars

We have used Euro Luggage Delivery many…

We have used Euro Luggage Delivery many times. The Luggage always arrives on time. Hassle free Luggage Delivery service.

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Qitong SUN
Qitong SUN
1 reviews
about 7 years ago
5 out of 5 stars

Excellent service

Excellent service, much faster than expected, not expensive but really good experience!

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Barbara
Barbara
1 reviews
about 7 years ago
5 out of 5 stars

Excellent service will definitely use…

Excellent service will definitely use it again.

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