Euroluggage Delivery

4.702970297029703 out of 5 stars
4.7
Excellent404 reviews

TrustScore

4.7
4.702970297029703 out of 5 stars
Excellent
5 out of 5 stars
333
4 out of 5 stars
45
3 out of 5 stars
11
2 out of 5 stars
7
1 out of 5 stars
8
404 reviews in total

Review summary

Euroluggage Delivery is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Thankyou for a wonderful experience.

As a 78 year old woman travelling alone, the whole experience was great, from booking my tickets, sending my luggage in ...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Very good

hassle free flawless

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Absolutely exceptional service

Absolutely exceptional service Efficient Inexpensive. Kept me up to date daily with their courier international serv...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best service

I received my parcel very quick. Best service ever !

0
0
🔥 High engagement

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TS
TS
1 reviews
5 months ago
4 out of 5 stars

Affordable price

Affordable price, door to door service. There were some communication issues - unclear on delivery address.

Helpful?
6 months ago
4 out of 5 stars

You did indeed a fantastic job.

You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably would be better if the labels are brought by the people collecting the luggage . Could the waiting time to collect and deliver the luggage be reduced to half a day instead of all the day long? Again many, many thanks. Livia Catalano

Helpful?
Sharon Rowley
Sharon Rowley
1 reviews
6 months ago
4 out of 5 stars

This service was good: early

This service was good, for the most part. The timing could have been clearer. We booked delivery for one date. The confirmation later said that date OR EARLIER. We were told the luggage would be delivered tomorrow on a Wednesday five days earlier than the stated date, then told the same day it would be delivered today. It was delivered that same day. So the bag arrived, but we had to adapt and re-adapt to the unclear scheduling.

Helpful?
6 months ago
5 out of 5 stars

Very satisfied.

Picked up on time and delivered promptly and just when I needed it. Great communication and great service. Would definitely recommend and would use again. Very satisfied.

Helpful?
7 months ago
5 out of 5 stars

This company are experienced and v. good at what they do.

Really easy to use. Inexpensive, considering the amount airlines will charge you for overweight luggage and so much easier than having to lug around awkward suitcases. Very good communication regarding questions I had. Would highly recommend this service, particularly if you want a hassle free journey.

Helpful?
Bee
Bee
1 reviews
9 months ago
4 out of 5 stars

Great service

great customer service for any questions , book etc was easy. a time slot for collection would be useful rather than 9-6pm. Item delayed by one day compared with DHL app but on the whole would definitely use again.

Helpful?
Ali
Ali
1 reviews
10 months ago
5 out of 5 stars

Arrived in 1 day!

Super service with reasonable prices

Helpful?
10 months ago
5 out of 5 stars

Expensive but worth the lack of hassle…

Expensive but worth the lack of hassle while traveling. Luggage arrived on time as promised.

Helpful?
Sydney
Sydney
1 reviews
11 months ago
5 out of 5 stars

Worth every $$ for moving

Great customer service and door to door service was a dream!!

Helpful?
MARIA  SAIZ
MARIA SAIZ
1 reviews
11 months ago
5 out of 5 stars

Excellent

It was very easy since the beginning. Service on time, very safe and bags despite it was holidays, was on time Great service!!

Helpful?
Pop Elegance
Pop Elegance
1 reviews
11 months ago
5 out of 5 stars

I highly recommend their service

Despite the complications getting into the gated apartment with 3 different access codes, the luggage was collected in time from Paris and delivered 2 days later in the UK. None of the contents were missing. Pricing was also affordable. I highly recommend their services

Helpful?
11 months ago
1 out of 5 stars

Horrible!!!!

Horrible!!!! I payed 420 € for express service. They said it will arrive within 2 days. It took them more than a week. I needed my luggages to catch my next flight, i did not receive it, i needed to buy new luggages for my stuff. And i have to pay another fee to post my luggages to Dubai since i couldn’t bring them with me. Now not only they do not compensate me for the loss ,they don’t even answer when I send them emails and complain. Please don’t trust them. It’s a scam!!!

Helpful?
ODB
ODB
1 reviews
12 months ago
5 out of 5 stars

Definitely Recommend

The luggage pickup and drop off went really smooth - they arrived within the time span mentioned. The suitcases were handled with care. I'd definitely recommend this service if you are traveling with a lot of luggage - one less stress to deal with. Their Customer Service was also very helpful and efficient.

Helpful?
Gen
Gen
1 reviews
12 months ago
5 out of 5 stars

Very convenient

Very convenient - to help make it easy when transporting luggage. I found it helpful, as being recently out of surgery and wanted to avoid heavy lifting across multiple trains. Process of booking and confirming of schedule was quite easy once you've gotten in touch with the Customer Service team. The lines were busy but they made sure to get back to me via call and just in time before I was leaving. The Customer Service team in the call and in our subsequent exchanges of email later was very helpful and prompt in responding. All in all, great experience and I will definitely use the next time I need it.

Helpful?
about 1 year ago
5 out of 5 stars

Although I was charged for importing my…

Although I was charged for importing my own used clothes by the Dutch authorities, the transport made by Eurostar was great . Door to door, no stress.

Helpful?
IzzyT
IzzyT
1 reviews
about 1 year ago
5 out of 5 stars

Very thorough and very timely.

Very thorough and very timely.

Helpful?
Mara
Mara
1 reviews
about 1 year ago
5 out of 5 stars

quality service and super fast delivery

quality service and super fast delivery

Helpful?
about 1 year ago
4 out of 5 stars

Actual pickup & delivery was great and…

Actual pickup & delivery was great and on time -- even early! The process was AGONY. You desperately need to fix your IT.

Helpful?
EZS
EZS
1 reviews
about 1 year ago
5 out of 5 stars

Easy to order

Easy to order, fast delivery (earlier than indicated).

Helpful?
about 1 year ago
2 out of 5 stars

It’s just a DHL service

It’s just a DHL service. Half my boxes were lost and then showed up repacked and completely broken. I have boxes of the before and they were perfectly packed. Would not use again.

Helpful?

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