Question 1

What types of online training courses do you offer?

Accepted Answer

We offer a wide range of professional development courses including business skills, technical training, compliance certifications, and industry-specific programs. Our catalog includes both self-paced and instructor-led courses designed for working professionals. New courses are added regularly to keep up with industry demands.

Question 2

How long do I have access to my course materials?

Accepted Answer

Once enrolled, you have 12 months of access to your course materials and resources. This includes unlimited access to video content, downloadable materials, and practice exercises. You can learn at your own pace within this timeframe.

Question 3

Are your courses accredited or do they provide certificates?

Accepted Answer

Yes, all our courses are developed by certified instructors and many are accredited by relevant industry bodies. Upon successful completion, you'll receive a digital certificate that can be shared on LinkedIn or included in your professional portfolio.

Question 4

What are your customer support hours?

Accepted Answer

Our customer support team is available Monday through Friday from 8:00 AM to 8:00 PM EST. You can reach us via live chat, email, or phone during these hours. We also have an extensive help center available 24/7 for common questions.

Question 5

Can I get a refund if I'm not satisfied with a course?

Accepted Answer

We offer a 30-day money-back guarantee for all courses. If you're not satisfied within the first 30 days of enrollment, you can request a full refund. The refund process typically takes 5-7 business days to complete.

Question 6

Do you offer group discounts or corporate training packages?

Accepted Answer

Yes, we provide significant discounts for group enrollments of 5 or more students. We also offer customized corporate training packages that can be tailored to your organization's specific needs. Contact our sales team for pricing details and custom solutions.

Question 7

What technical requirements do I need to access the courses?

Accepted Answer

You'll need a stable internet connection and a modern web browser (Chrome, Firefox, Safari, or Edge). Our platform is compatible with desktop computers, laptops, tablets, and smartphones. No special software downloads are required.

Question 8

How do I contact customer support if I have issues?

Accepted Answer

You can reach our support team through live chat on our website, email us at support@expressonlinetraining.com, or call us at 1-800-EXPRESS. Our team typically responds to emails within 2 hours during business hours.

Question 9

Can I pause or restart a course if needed?

Accepted Answer

Absolutely! Our platform automatically saves your progress, so you can pause and resume courses at any time. You can pick up exactly where you left off, even if you switch between different devices.

Question 10

Are there any prerequisites for enrolling in courses?

Accepted Answer

Most of our courses are designed for beginners to intermediate levels and don't require specific prerequisites. Each course description clearly lists any recommended background knowledge or skills. Our support team can help you choose the right course for your experience level.

Express Online Training Reviews

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See what reviewers are saying

Issues with RSA course. Beware if you want to do RSA here

totally rubbish course

Trainers were there to help when…

AVOID

Nice training

easy to navigate

Great course

Good company

Loved it

Easy & simple format to use.

very accessible / helpful

Quick and easy

Great easy paced

Course is easy to complete at a pace…

It's helpful and convenient

Really easy to use and understand.

Joshua Rego's course review

everything was great

Easy, fast and flexible

Thank you

That there are no prompts to assist in answering the questions.

User friendly

Clear and precise procedure in all…

Easy to follow course

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