Express Online Training Reviews

I purchase almost all the courses here as a bundle due to cheaper discounted price. I dont need some courses like RSA, white card etc but I dont mind doing them. And I totally agree with all the negative reviews for the RSA. I got my food safety and covid card which are very short courses. Problems come with the RSA, I get all my answers correct except for 1, yes just 1 out of 100 over questions, which is video record roleplay question 4 part 1. They said that I keep getting it wrong and then the time expires and the course is "flagged" I do not agree that I get it wrong, even I seek answer from all kind of online sources, from AI chatgpt, website like coursehero, scrib...and community page which we discuss over the question, and yet they marked me wrong after multi attempt on one question. Even their test has a lot of problems, they need to detect the exact word. Like if they need to detect "sick", you cannot type in "ill". One question about driving licence where you to determine the age, which is 6 years and 11 months old, I say the age is not more than 7 yrs old, they say my answer is wrong. Really not recommend the course, especially for RSA. Ask me to contact them to proceed further, I believe is to ask to pay more to proceed, which I did not do so. I dont need this RSA thing anyway but it clearly shows the EOT ways of operations. Not going for my RGA and white card courses that I have already paid for. Not sure if they even do refund. And one more, do it at your own free time, not really, my RSA course has 3 months limit.

totally rubbish course，no reasonable to abandone my course，no refund， totally rubbish，no reason， disgusting website service.

Trainers were there to help when needed. easy content. Prompt response when asked.

I advice anyone wanting to do a ticket to find an onsite provider and AVOID this website. Could not do it onsite so had to go through the website. Once you had three wrong answers to one question you need to wait for them to call you back. I tried to call them back myself as I am working and I am not at their disposal, they just told me to wait for another email and another call. This is so wrong. Bad customer service.

Getting final certificate takes ages you have to submit another application to RSA. Spend some extra $$ and do it somewhere else. Following is the response from RSA "EOT are not accredited to provide RSA courses in Victoria. As a result, the course you completed is an interstate course and does not provide you with immediate access to a Victorian RSA."

Went through the process of doing the white card course. Filled out all the forms and supplied all id documents which were all approved straight away. Come time to booking a date for the course and I was then asked to supply extra documentation because apparently they couldn’t accept my visa details, after approving that, they then made me go through the id process again and made me upload more id documents and ended up having to use a bank card (thankfully edited out all the numbers). On the day of the course, the teacher was quite polite, but all up took 9 hours and I failed in the final part because of a misleading question involving a photo in which I had to list 2 hazards. Apparently “a whole in the floor” and “trip hazards” are actually “risks” not “hazards” and the specific answer they wanted was “exposure to sun”. From the photo they provided you couldn’t even tell that the work environment was outdoors. It took an extremely long time to complete the course, and had to write down A LOT of notes but when it came to actually answering the questions, there were multiple correct answers but unless you write down the specific answer they are looking for then you fail. It felt like they were extremely unhelpful and very quick to kick people out of the class if they couldn’t get things right. They were very quick to call people “incompetent” but offered no help in actually teaching us with the parts we struggled with. Completely wasted a full day that I took off work and now have to pay to do the course through another company because I will definitely not be retaking the test through these guys. Absolutely will not be recommending this company to anyone.

AVOID! Pay a little extra and go with the competition! Exceedingly poor on-line training provider! What they don't state on their website is the extensive delays in marking off each section of the course, thus stopping you from continuing with the course in a single period. Instead, you have to keep going back to check, with each section being assessed and marked off taking up to 2 business hours! Then there's the video uploading! Jesus, talk about a painful process to ensure the videos are loaded fully - tried a handful of web platforms, in the end only able to upload via iphone, and even then each one failed multiple times over to upload fully, resulting in as many as 5 attempts with just one 20 second video! All in all, it took several hours to upload 10 videos, all less than 30 seconds each! Then, it took many hours later for them to be assessed and marked! The course layout is rubbish and flawed: incorrect gramma, spelling mistakes and incorrect information provided! Poorly prepared course matter from start to finish! I ended up asking for the paid fee to be refunded, and went elsewhere to complete the course!

I WAS LOCKED OUT AND ONE OF YOUR TRAINERS RESPONDED IMMEDIATELY AND SUGGESTED I USE LAPTOP INSTEAD OF IPAD.

Cheapest available course I could find. Easy to use and fast to get qualified.

Everything was good. Juat two three questions made me difficulty. But it was good experience with staff to help in passing question. I would really recommend this site to others.

I really loved it. Recommended

Good easy to use system that was educational at a fair price.

Great crowd, good place to get necessary certs

Everything, very clear informations

Quick marking time and easy to navigate the content and questions.

Everything went so smoothly for me on this site. I highly recommend others

I believe this company is a sham. They have not “Contact Us” details. I paid for an RSA online course that states No pay till you pass. I passed and paid. Was then informed I needed to complete further tasks. I have completed those tasks and now cannot contact them as i haven’t had any feedback back for over 4 days. Don’t trust this place!!!

Super easy finished it in three days would definitely recommend

Quick and easy, no BS. Done in about an hour

Was very easy to use and had very efficient response times