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Review summary
Dwellings Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
The agents are complete crooks they wasted my time and my survey fee. DON'T TRUST THESE AGENTS. We agreed a price on the property the memo of sales were sent out I booked in a surveyor. When the surveyor came the locks were change and my broker told me that they no longer were selling the property to me. NO COMMUNICATION I had to be told this information from my broker. These agents didn't communicate with me for 1 month and they kept on assuring me that all was good. If I did the same to them they wouldn't like it AVOID AT ALL COSTS.
We cannot praise this company enough and highly recommend them.
Everyone we dealt with, both selling and buying a property were competent, efficient and conscientious.
Their expertise and understanding ensured any transactions and negotiations went smoothly, even when there were difficulties during the process, all were fully explained to us and quickly resolved.
We greatly appreciated the time and guidance given to us by staff at Dwellings.
There were never any difficulties contacting anyone to advise and alleviate any concerns, worries, problems or any lack of understanding, on our part, in an informative, personal, patient and thoughtful manner.
We felt, at all times, that we were valued customers.
Dwellings customer service is exceptional.
Can't speak highly enough of Dwellings. Their professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. I would recommend them to whoever is looking to buy or sell a house.
Excellent service from the whole team at Dwellings. I sold and purchased my new home via Dwellings who had recommended a solicitor for my property sale and purchase. The Solicitor did a great job in selling my house to free up funds ready for my new purchase. At no fault of Dwellings or their recommended solicitor I had to change the solicitor for the purchase as they were not on my mortgage lenders panel (biggest mistake I ever made). I instructed another firm of Solicitors and had no end of issues with them delays and no communication at all even when I told them that the chain involved in this transaction will collapse if we don’t complete, they just did not care at all. In the end I had to sack them and re-instruct the firm originally recommended by Dwellings who picked up the file and within 2 weeks managed to get this all wrapped up. A very well done to Dwellings and the wider team involved in this transaction. Highly recommended and Yas the owner is always on hand to advice on any issues as he is a Solicitor himself. I remember him being on a teams calls when he was on holiday to get my transaction completed. Thank you guys and I really appreciated your patience in this. 😊
We sold our property on Shobnall Street via Dwellings. Naturally we called out three agents and got valuations/quotes for selling. Dwellings were the best priced out of the bunch and great value for money, we went with them and never looked back. From listing to completion 6 weeks. One of the agents valued ridiculously high in a bid to impress us and go with them, my friend (surveyor & unknown to the agent) was present and said the bank would never lend that amount to anyone purchasing a mortgage. His reply we’ll cross that bridge when we come to it a definite NO NO!
Over the last 15 years I have brought/sold 4 properties in Burton - Dwellings, what a breath of fresh air from the usual bunch of estate agents in Burton. They charge a fraction of the price and do a much better job than those I have used previously. What I particularly like about Yas is that he is very straight talking, far from your typical agent who is interested in charging you a ridiculous fee to sell a house. It was very clear to me from the outset that Yas cares about his business, very professional and is a very intelligent man. Having asked how they can afford to charge such low fees it appears their bigger vision is to merge with a solicitors firm. The communication and speed these guys work at is phenomenal, always available on Whatsapp, they definitely do go over and beyond. In comparison a friend of mine decided to sell her property with another agent in town who gave her high valuation simply to please her and guess what she has 0 viewings in 4 weeks and the fee charged to her was 1%, she will definitely be switching to Dwellings. If you are looking for a dedicated no nonsense estate agent who doesn’t charge you a fortune to sell your house then Dwellings is definitely the way forward.
5 stars are not enough! What can I say about Dwellings super quick and efficient from day one. Sold my property in one day, completely different experience to our previous house sale which another estate agent did in the town. They used a third party professional photographer to do the pictures, which were brilliant. They charge a fraction of the price compared to any other estate agent and you get a red carpet service. Always happy to answer questions and help, I would highly recommend anyone wanting to sell your house to get in touch with dwellings. The owner is a solicitor not your typical estate agent salesman, very clever chap and wish this company brilliant growth.
Highly recommended. We can not thank them enough. Yas and his team sold our property (foxfield) in 1 day!
The service they provide was outstanding start to finish . From first enquiry, Yas (the owner) came around the next day, on a Sunday i ll just add! He provided immediate valuation, advice and arranged a professional photographer. Our house was on all major property searches within 1 week.
They are the only legally trained estate agent in the area. Yas is a professional that knows his stuff, hes fast, dedicated and available 24/7 .. He has also provided us with contacts and advice with our next house move at no extra cost. He's a genuine nice guy that's passionate about his business and providing a good service.
Dwellings really do go above and beyond.
All viewing arrangements done via email. None of this messing around, with numerous phonecalls.
The photographer's photos were spot on. high quality, and a virtual tour provided. This really showed our home at its best. You don't get this with most other agents from what I've seen.
Dwellings really do provide a gold star service at a fraction of the price In comparison to other estate agents .
Hortons quoted over 2k same advertising and no virtual tour " Purple brick 1k you do all the work yourself and the agent offered to take photos on his mobile ! Edwards and burchell, waste of time in my opinion. They couldn't get back to me on houses I wanted to view on several occasions, so there's know way they were selling mine.
This is our 2nd time, buying and selling .They are by far the best agents in the area.
Long story short ... .. go with Dwellings and avoid disappointment!
Hayley & Gavin Pickering
Red carpet service throughout the house purchase. From initially arranging a viewing to collecting the keys to our new house Yas made sure we understood the process and explained everything as we went along. He was very hands on, always contactable and responsive to our queries whether it was past 17:00 or the weekend, you’d always get a quick response. Definitely a guy that has that ‘can do’ attitude. Would highly recommend.
Dwellings sold my property within the first block bookings we had. Excellent professionalism, communication & support. Would highly recommend Dwellings. Thank you so much to all the team.
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