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Review summary
Dwellings Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.
The agents are complete crooks they wasted my time and my survey fee. DON'T TRUST THESE AGENTS. We agreed a price on the property the memo of sales were sent out I booked in a surveyor. When the surveyor came the locks were change and my broker told me that they no longer were selling the property to me. NO COMMUNICATION I had to be told this information from my broker. These agents didn't communicate with me for 1 month and they kept on assuring me that all was good. If I did the same to them they wouldn't like it AVOID AT ALL COSTS.
We cannot praise this company enough and highly recommend them.
Everyone we dealt with, both selling and buying a property were competent, efficient and conscientious.
Their expertise and understanding ensured any transactions and negotiations went smoothly, even when there were difficulties during the process, all were fully explained to us and quickly resolved.
We greatly appreciated the time and guidance given to us by staff at Dwellings.
There were never any difficulties contacting anyone to advise and alleviate any concerns, worries, problems or any lack of understanding, on our part, in an informative, personal, patient and thoughtful manner.
We felt, at all times, that we were valued customers.
Dwellings customer service is exceptional.
Can't speak highly enough of Dwellings. Their professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. I would recommend them to whoever is looking to buy or sell a house.
Excellent service from the whole team at Dwellings. I sold and purchased my new home via Dwellings who had recommended a solicitor for my property sale and purchase. The Solicitor did a great job in selling my house to free up funds ready for my new purchase. At no fault of Dwellings or their recommended solicitor I had to change the solicitor for the purchase as they were not on my mortgage lenders panel (biggest mistake I ever made). I instructed another firm of Solicitors and had no end of issues with them delays and no communication at all even when I told them that the chain involved in this transaction will collapse if we don’t complete, they just did not care at all. In the end I had to sack them and re-instruct the firm originally recommended by Dwellings who picked up the file and within 2 weeks managed to get this all wrapped up. A very well done to Dwellings and the wider team involved in this transaction. Highly recommended and Yas the owner is always on hand to advice on any issues as he is a Solicitor himself. I remember him being on a teams calls when he was on holiday to get my transaction completed. Thank you guys and I really appreciated your patience in this. 😊
Simply the best agents I have ever had dealings with!!! I purchased a home from Dwellings & I sold with another agent, the biggest mistake I have ever made (read further on). I called Dwellings to arrange a viewing they put me on hold, called the vendor & arranged the viewing in 5 minutes. Dwellings answered my questions and always responded almost immediately. We Sold our house with Haart at the cost of almost £2200 inc vat!! I am aware that vendor for my new home are only paying £499 plus vat, this is mistake number 1 I could have saved myself thousands by going with Dwellings over Haart. Anyway it gets more interesting the buyer of my house Haart referred them to DC Law and they got a decent commission for the referral from them. There were talks of exchange and completion in Oct, but the mortgage offer for my buyer had expired, Haart & their affiliated solicitors did not bother to check anything. DC Law stopped responding to Haart even though they act as an introducer for them. I informed Dwellings of our predicament, even though we are only buying from them, they went over & beyond really helped me with the sale of my home. Our buyer needed to sign documents, Dwellings offered to attend to his house and sign docs and hand deliver back to his solicitors, absolute no financial incentive for them to do that & they even offered to pay for taxis for my buyer to attend the DC laws offices. I feel guilty that I went Haart who caused all this mess for me and took £2250 from me for the privilege, but Dwellings worked incredibly hard , thought outside the box , practically stopped my chain from collapsing and didn’t charge me single penny. If you are selling & you want someone who is going to charge you a fortune, give you a glossy folder, give you a brilliant sales talk , then use Haart, if you want to save yourself a fortune & want the job done properly then only go to Dwellings.
From the moment we called in to arrange a viewing to the moment we collected our keys, Dwellings Estate Agents have been excellent. Our experience as buyers with Dwellings was excellent. They supported me through the purchase of the house. They made the process easy and made me feel comfortable. I strongly recommend these agents as they have years of expertise and knowledge. Very professional, helpful & friendly. I would highly recommend them. Thank you Dwellings :)
I have today completed the sale of my house on Waterloo Street. I called 3 agents out & decided to go with Dwellings as they were by far the cheapest. I got a better service for £499 than you would have at any other estate agent with their premium package which was £2500 plus vat. My property was professionally marketed, a professional photographer attended & the quality of the photos were simply fantastic. Dwellings did all the viewing for me, and my property sold in one day. There was always someone available to talk to or answer any questions almost immediately and out of hours. I wouldn't go anywhere else but Dwellings. Best of all, I saved a huge sum of money that I can now go spend on Christmas presents.
I have sold my house on Balata Way with Dwellings. Their communication throughout the whole process was professional, friendly, and quick. Their professional approach to house selling is second to none. Dwellings were the cheapest and saved me a lot of money. For a low fee of just £499, professional photos, accurate floorplans, a virtual tour, and a first class service were provided. had a difficult time with the buyers, and Dwellings were more than happy to go above and beyond to get things done and get us to the finish line. The service has been excellent, with Dwellings demonstrating professionalism and efficiency throughout. Their personable approach made every call a pleasure. Dwellings were always on the other end of the phone or an email to answer any questions I had, and I couldn’t recommend them enough when selling a property. Overall, it's been an excellent experience, and I have no regrets about choosing Dwellings to sell my property.
We were looking to sell a deceased relatives house and were looking to keep costs low. We had never heard of Dwellings before but contacted them due to their competitive prices. We were looking at purple bricks, but because we had to use our deceased relatives solicitor, who was the executor of the will, purple bricks wanted their fees paid upfront. This wasn’t an issue for Dwellings and they were doing a promotion for the month of October where they listed your property for free. No catch. So it was a no brainer. They were on the ball. Photos were taken and we were more than satisfied with them and the listing itself. We had plenty of viewings booked within a couple of days and the house sold within a week. Communication was great with fast responses. We were even given some sound advice despite being unable to use them for the conveyancing. I can safely say that having recently moved house myself with a different estate agent, my experience with Dwellings so far has been much better. I wouldn’t hesitate to recommend them. We are now working through the process of completing the sale.
We Sold our house in Wyllie Mews Burton with Dwellings. Definitely a five star service and a fraction of the cost compared to other agents in Burton. We were in a chain (buying from another agent), Dwellings really went over and beyond and intervened with our purchase. Really good advice, helpful with paperwork, happy to open up the office for us at any hour. Communication spot on, reply promptly. If you are looking for an agent who doesn’t charge a fortune to sell and that will help you right through to the end the Dwellings are the agent for you.
Hands down Dwellings were the best to deal with it! I have just brought Foston Avenue from Dwellings from viewing the property (05/08/22) to getting the keys (20/10/22) only took us exactly 2.5 months, 76 days! Yes 76 days! I now understand why they call themselves Burton’s only Legally trained estate agent. I have been actively looking for a house in that area of Burton for the last two years, in that time I viewed several properties with various Burton agents. The usual question we got asked by other agents have you got anything to sell, my response being NO. Obviously if I has something to sell the agent would offer their services as they want to make money, I get that, but I am of the opinion they should be more focused in selling the house they are advertising than being interested if I have something to sell. Clear, straight to the point advice from day one, no nonsense and I really liked that. We learnt that the owner is a Solicitor, whilst his firm don’t act for clients, he clearly knows the process from start to finish and this is where Dwellings really excelled. Also I work 9-5, Mon – Fri, they opened the office for us at 8PM so that I could sign paperwork and posted back to the solicitors recorded delivery, no agent does that for you. Thank you Team I would recommend to anyone buying or selling give Dwellings a call.
Fantastic service from Dwellings and really great price which has saved me £££. The customer service has been amazing every step of the way, keeping me updated on progress and informed of any changes. With regards to marketing your property they use a professional photographer who was able to put together a great virtual tour and accurate floor plan to really show the property in the best light.
I would highly recommend Dwellings Estate Agents if you are looking to sell your house.
Professional and efficient service. The quality of the photography was exceptional and the level of communication between myself and the estate agents was fantastic. My house sold quickly for a good price--neither over-inflated nor undervalued. My one regret was not taking up the solicitor services they offered, as the third-party solicitor that I used slowed the whole process down. Overall, Dwellings are an estate agent that get the job done well and offer the services need to sell your house hassle-free--and at a good price, too!
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