DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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Emily Truitt
Emily Truitt
1 reviews
over 2 years ago
5 out of 5 stars

Nice shop

Nice options for colors and explains there

Helpful?
LWALLISHERMAN
LWALLISHERMAN
1 reviews
over 2 years ago
2 out of 5 stars

I've been trying for over a week to…

I've been trying for over a week to order from you ... it would not capture my photo ID & would bump me out! I wouldn't send my ID pic through email as I didn't trust security. If this wasn't for a Birthday Present, I would have given up long ago & looked at another site.

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Misha
Misha
1 reviews
over 2 years ago
2 out of 5 stars

What a pain the checkout procedure is…

Wht a pain the checkout procedure is the fields have no short term memory, the discount code is the same discount anyone who uses the website gets so I just signed up for a bombardment of emails and texts for no reason, could have gotten the same discount and remained anonymous and youll sell my information for profit most likely. Wont be back after this purchase count on that

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Mari Decker
Mari Decker
1 reviews
over 2 years ago
1 out of 5 stars

They absolutely SUCK

They absolutely SUCK! Bought 50 replacement coils, and out of all of those (which weren't cheap BTW), I got about 10 good ones. Called them to tell them this, and they try and tell me I ordered the wrong coils! I don't think so... I've been buying the same coils for over two years - I think I know what I need. THEN they say that I can ship them back, at MY cost, and they'll refund me for the unopened packages, but they can't do anything about the bad ones. CRAPPY CUSTOMER SERVICE! Never again will I use this company. Too many other options out there that actually want to keep their customers.

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Poncho Twins
Poncho Twins
1 reviews
over 2 years ago
5 out of 5 stars

HAPPY HAPPY

Have been shopping here for years. Love some of their ejuice flavors. Fast shipping and decent prices.

Helpful?
Cindy Boyd
Cindy Boyd
1 reviews
over 2 years ago
2 out of 5 stars

took me a few tries to place my order

took me a few tries to place my order. frustrating!!

Helpful?
over 2 years ago
4 out of 5 stars

Everything is great except for the fact…

Everything is great except for the fact that I'm being charged 5.99 for a signature that claims to be free. Other than that, everything else is good.

Helpful?
Crystal
Crystal
1 reviews
over 2 years ago
5 out of 5 stars

Order

Ordered some new flavors. Excited to try them.

Helpful?
Angie
Angie
1 reviews
over 2 years ago
5 out of 5 stars

easy reorder.

easy reorder.

Helpful?
over 2 years ago
5 out of 5 stars

Great prices

Great prices. Easy to order. Quick AF Delivery times for the US. A truly superior online vape store.

Helpful?
USMCRet
USMCRet
1 reviews
over 2 years ago
5 out of 5 stars

THE WAY IT SHOULD BE

Easy ordering starter and finding the accessories I need. Great site.

Helpful?
over 2 years ago
5 out of 5 stars

Easy to use website

Easy to use website, direct and quick

Helpful?
bybz Simms
bybz Simms
1 reviews
over 2 years ago
1 out of 5 stars

To many taxes and fees

To many taxes and fees. Not using you ever again. They are cheaper by 50$ other places.

Helpful?
Rick
Rick
1 reviews
over 2 years ago
3 out of 5 stars

I do not understand why there is a fee…

I do not understand why there is a fee to obtain my signature, I find it extremely inconvenient to have to stay home and wait for the package because you need my signature plus I have to pay the fee. Don't agree with the process.

Helpful?
over 2 years ago
3 out of 5 stars

Did not clearly direct me to product…

Did not clearly direct me to product purchasing accessories

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Bill Haack
Bill Haack
1 reviews
over 2 years ago
5 out of 5 stars

Easy checkout

Good search results, easy checkout

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Matt R
Matt R
1 reviews
over 2 years ago
5 out of 5 stars

Product availabily

Product availabily

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over 2 years ago
1 out of 5 stars

You guys genuinely suck

You guys genuinely suck. Every time I deal with you, you advertise a sale like 20% off, then you don’t honor it and you lie. No adjustment in cart. Thieves - u charge me every single time for age verification even though I’ve sent you copies of my drivers license, etc. No one has ever made an effort to reach out to me and make anything right EVER because frankly you just don’t give a damn. The worst. Super janky website. Lie about prices & discount. If there were any other locations like social media where I could rate quite how awful your service is, could you please let me know? Josh R Another pathetic experience!

Helpful?
over 2 years ago
4 out of 5 stars

glass replacements for smok devices

glass replacements for smok devices

Helpful?
B Doon
B Doon
1 reviews
over 2 years ago
4 out of 5 stars

Do not understand the signature…

Do not understand the signature scenarion. Last delivery no signature required.

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