DIRECT VAPOR

4.081 out of 5 stars
4.1
Great1,000 reviews

TrustScore

4.1
4.081 out of 5 stars
Great
5 out of 5 stars
631
4 out of 5 stars
132
3 out of 5 stars
58
2 out of 5 stars
45
1 out of 5 stars
134
1,000 reviews in total

Review summary

DIRECT VAPOR receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
3 out of 5 stars
3/5

Not easy to navigate

Not easy to navigate, said free signature but it charged me 5.99

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

CONSTANT AGE VARAFCATION CHARGE…

I like their juice quility and other products. My problem is I'm a return customer several times with you, email on file...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best prices both online & in store

Affordable, wide selection & swift shipping. I truly appreciate the easy age verification as well as prompt delivery. So...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Always a great experience

Always a great experience

0
0
🔥 High engagement

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Filter by rating:
over 2 years ago
5 out of 5 stars

Coupon price

Coupon price

Helpful?
Lea Ann Lewis
Lea Ann Lewis
1 reviews
over 2 years ago
4 out of 5 stars

Easy to find my products

Over all it was easy to find what I needed. The pricing is fair with the exception of the charge for an adult signature. What happens to my shipment if I'm not here when it arrives?

Helpful?
over 2 years ago
1 out of 5 stars

Horrible

Horrible, their prices are great, but shipping takes forever and customer service is a joke. Go somewhere else and pay the few extra bucks and have peace of mind. Update, got my device and it's broken, I called in and it's been 2 days waiting for the shipping label to return

Helpful?
Angel
Angel
1 reviews
over 2 years ago
1 out of 5 stars

I was charged a adult signature fee even after age was verified

I was charged a adult signature fee even after my age was confirmed by third party. Will advise friend and family to avoid this website.

Helpful?
over 2 years ago
5 out of 5 stars

User-friendly

The website is user-friendly because it is straightforward to navigate. In addition, Direct Vapor has low prices. You can't beat that now, can you?

Helpful?
over 2 years ago
5 out of 5 stars

Ease to order

Ease to order. New products

Helpful?
Becky Martin
Becky Martin
1 reviews
over 2 years ago
5 out of 5 stars

Ordering was easy

Ordering was easy

Helpful?
Rikk Lea
Rikk Lea
1 reviews
over 2 years ago
2 out of 5 stars

Watch for undisclosed fees and charges

The website and prices * are great, except they are not honest when assessing fees and surcharges. I ordered last night, and made a screenshot of the checkout page showing $87 TOTAL including a 20% discount and free shipping over $75 and INCLUDING adult signature fee. When I checked my credit card charge, it was $100.99. When I called customer support, the lady was very RUDE and I was left an option to email customer service. No resolution yet but I wont be doing business with them again!

Helpful?
Xander
Xander
1 reviews
over 2 years ago
2 out of 5 stars

By accident

By accident, I purchased the wrong flavor and tried to contact support for help, but the system couldn't assist me. Yes, it said I could return the items later, but this seems like such a waste of resources when all that was needed was to change the items, as they were the same price. Now I have to wait for delivery, contact you for a return, ship it back to you and then wait some more... This could all be simplified if I was able to talk with a human, not a bot. Your company's process to correct a simple mistake seems counterproductive, and wastes time, money, and resources.

Helpful?
over 2 years ago
4 out of 5 stars

Painless

Painless. I've tried ordering from manufacturer with no results.

Helpful?
over 2 years ago
4 out of 5 stars

I hate these taxes and signature fees

I hate these taxes and signature fees

Helpful?
over 2 years ago
5 out of 5 stars

Very Easy

Very Easy - Wish more products were available.

Helpful?
Adam Bartlett
Adam Bartlett
1 reviews
over 2 years ago
5 out of 5 stars

killer selection/killer deals

killer selection/killer deals

Helpful?
Robert
Robert
1 reviews
over 2 years ago
5 out of 5 stars

Great price

Awesome price

Helpful?
over 2 years ago
4 out of 5 stars

i don't know i still have not received…

i don't know i still have not received my first order yet, but there is good selection and decent prices

Helpful?
Erik Larson
Erik Larson
1 reviews
over 2 years ago
5 out of 5 stars

The website was very accurate and easy…

The website was very accurate and easy to use.

Helpful?
Jane
Jane
1 reviews
over 2 years ago
5 out of 5 stars

Direct vapor has made it easy for me to…

Direct vapor has made it easy for me to order my vape needs online. All products have consistently arrived undamaged and as advertised. I use direct vapor regularly rather than go into stores. Products are shipped quickly, packaged well, and are exactly as described.

Helpful?
David palmer
David palmer
1 reviews
over 2 years ago
5 out of 5 stars

I love this site

I love this site

Helpful?
over 2 years ago
5 out of 5 stars

Easy to Nava website and great pricing.

Easy to Nava website and great pricing.

Helpful?
JSnapp
JSnapp
1 reviews
over 2 years ago
5 out of 5 stars

Always an easy process to order

Always an easy process to order

Helpful?

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