Good friendly service
Easy friendly yo deal with highly recommended
4.9
Excellent
129 reviews
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Review summary
Direct2Compensation is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
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Based on reviews, created with AISee what reviewers are saying
So far, So Good!
So far I have found Ian at Direct2 more than helpful and always willing to give his time to me in order to explain anything I don't understand. This is just the beginning of my journey so let's hope it continues in a positive vein!
The company recommended a first class…
The company recommended a first class solicitors who worked hard over a considerable time to achieve a good outcome
My experience with direct2compensation…
My experience with direct2compensation are second to none they are on top of everything do to with my claim and the updates I really can not fault them at all.
Company details
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Contact info
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Website
direct2compensation.co.uk
All reviews
129 total • Write a review
Showing 21 - 30 of 125 reviews
DB
Easy people to talk to I'm dyslexic and…
Easy people to talk to I'm dyslexic and I found it pretty simple to be honest
Date of experience: September 29, 2024
LF
Good and clear information and advice.
Good and clear information and advice.
Date of experience: September 21, 2024
ND
Just excellent
Just excellent. Would 100% recommend.
Date of experience: July 20, 2024
SH
I was so very sceptical… spoke to Ian…
I was so very sceptical… spoke to Ian who explained everything so brilliantly. I still stalled for a few weeks, occasionally contacting Ian, he was always kind, understanding of my reticence and made it clear it must be my decision whether to proceed. After a couple of months with no pressure/contact at all from anyone I finally felt safe to contact Ian again. He went over and over how everything worked whilst understanding my worries without making me feel stupid in the slightest. A great company who don’t abandon you once underway with solicitors. Always at the end of a phone or prompt reply to an e mail. I thoroughly recommend
Date of experience: July 19, 2024
C
Chloe
US
Definitely recommend!
I've never been through this before and Ian spoke to me thorough he explained everything that happens, when he needed more pictures to help my claim out he even apologised saying I no you have already sent enough. But I was happy and willing to do more. I then spoke to Amy and she was just as lovely. These 2 people have really made me feel at ease and even said they hope my son feels better on numerous occasions which was lovely to hear. Thank you for all your support! Definitely recommend to anyone!
Date of experience: July 6, 2024
F
Faisal
US
I was told my case is straight forward…
I was told my case is straight forward but in fact they have asked me for the same information over and over again off my accident i was told my case was a quick easy straight forward case but in fact i was wrong and had the worst expierience as this caused me to much stress so i have decided to close the case because off this reason!
Date of experience: June 24, 2024
MS
Successful Claim
Earlier this year I suffered a deep laceration to one of my fingers due to a faulty chair at a local family restaurant. Normaly, I would have put it down to "just one of those things" but when of the restaurant team informed that a similar accident had occured not long ago, & that accident could have happened to any of my 3 children with me, I did feel somewhat aggrieved. Having never done a claim against any company in the past I really was not sure whether to pursue & if is who with. It was then after research that I came accross Ian at Direct2Compensation.After an initial filling out forms online, Ian replied swiftly offering a telephone consultation with no pressure in moving forward with the claim if I did not wish to do so. He was very knowledgable, understanding & sympathetic to my claim. He assured me that there was no upfront costs involved & payement of 25% would only be recovered if my claim was succesfull. I agreed & within 3-4 months my claim was successful with an award of £2750 (£2062 after the legal contribution). Ian was fantastic throughout & passed my case to a local solicitor who also were great in bringing the claim to a successful conclusion. Claims aren't just about money but are bringing companies to account. Accidents are what they are, but most are preventable & hopefully mine will not be repeated by another customer in which should be a safe envirenment for all
Date of experience: June 7, 2024
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