Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
Extremely easy to apply for the single trip policy and at a very reasonable rate. Impressed with the ease in filling out the required information. Highly recommend.
The lady who took my call was very polite and helpful. I had tried unsuccessfully to complete my renewal on line and she went through the questionnaire with me.
Quick and easy to navigate, great price
Good top class cover for a very reasonable price
Lorna was super efficient and the price was fair
Good website, easy to navigate. Existing medical conditions questions simplified and quote for holiday insurance quick and competitive.
good website, good chat help . Competitive price. all good so far...
No hassle and easy for someone who is not good with computers
Excellent lady on the phone call,very helpful,explained fully and went through all options available, I think this is the 3rd time we've used this company and we will use again, highly recommend
Quote came from confused.com. Link was good and applying was good. Website not bad. Very good info it reminded me to check EHIC date, which expired when we are on holiday. Thanks D&S
Easy and straightforward without the faff.
It was quick efficient and reasonably priced.
Straightforward online application and providing a good choice of Travel Insurance plans that we could filter and make an informed decision
I went through comparison sites and used Confused it was very straightforward and easy to complete and very pleased with the price and cover.
Haven’t used in a while but remains an easy to use website.
Just found it easy to complete online. Satisfied with price.
Having used a comparison site, I returned to Direct Travel as it provided the level of travel insurance I needed at a competitive price. Good value for money.
Very easy to do online, with a good price.
A reasonable and competitive price given that my wife and I are in our seventies.However the proof of the pudding will be if we make a claim.Only then will we know how good the policy is.
I purchased insurance at the price of approx.£47 after recently just noticed an error in the start date I had to make an amendment. I was not aware of the cost but was then charged a further £42 to amend the date which I thought was excessive.
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