Direct Travel Insurance

Getting a quote was simple. The cover is great. The price was good for the amount of cover. The email conformation came within seconds.

Great price for Annual Policy. Very easy to complete on line.

For insurance these are always so straightforward even for an oldie like me

Easy to use good service

Easy website to use and documents came through quickly. Very efficient company. Would use again.

Very easy to do and very good price

Simple and straightforward steps. All done in a few minutes.

Very helpful

Easy to get quick access and understand

Really helpful and explained everything to me so I understood

The man managed to find the right insurance for me. He explained clearly the limitations of it and helped me understand some of the more ambigious terminology. A happy experience.

After scouring many comparison & company websites to find affordable travel insurance that covered our medical needs and required destinations, I am very happy to find Direct Travel Ins. Does just that, for a competitive cost. I have given 4 stars as there is still room for improvement though. It was necessary for me to make a call before I purchased as the various country options, are a bit ambiguous, and inferred by omission that the worldwide with exceptions options didn't include our destinations. However a very helpful and patient customer advisor explained that our destinations were indeed included in that option, which put my mind at ease, and so I purchased said policy. But I do think it needs to be made clearer on the site, when navigating the policy details and what it covers that the countries listed in EU 1 & 2 bands and the seperate territories of Australia & New Zealand are actually included in the worldwide band. It might seem obvious, but if the country you wish to travel to is not referred to in the list it leaves room for doubt & misunderstanding. The second reason I have retained a star, is that an insurance company can only be fully judged by how well it handles a claim. I hope we never need to test it, but that will be the proof of the pudding. The reviews I have read are reassuring so I am hopeful. I would on my current experience recommend this company.

The use of the website was easy, no problems encountered. However, you cannot review an Insurance company until you have a claim and how the company delta with that claim.

Good service to use.

Good cover and competitive price

I did it over the phone with no fuss, in about ten minutes

Very easy to get a competitive quote

A quick and smooth service and easy to navigate website.

Customer service was so helpful, unlike the web site forms. As for the endless, legally required “notices”…..

Reasonably priced, easy to use the site to purchase the cover.