Mr Lambert
1 reviews
8 months ago
I was able to rectify my mistake and…
I was able to rectify my mistake and correct the dates.
Helpful?
Direct Travel Insurance
TrustScore
4.7
Excellent
808
124
19
8
41
1,000 reviews in total
Review summary
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
awaiting an outcome very slow
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
0
0
🔥 High engagement
POPULAR
Easy to complete forms
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
0
0
🔥 High engagement
POPULAR
After a medical emergency in Italy
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
0
0
🔥 High engagement
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Nick Wongsam
1 reviews
8 months ago
Easy to purchase via Go Compare
Easy to purchase via Go Compare
Helpful?
Maggie Mace
1 reviews
8 months ago
Very easy service and advisor was very…
Very easy service and advisor was very helpful
Helpful?
Joseph Proud
1 reviews
8 months ago
Great price on family of 5 travel…
Great price on family of 5 travel insurance.Easy to get quotes through Confused.com and comprehensive range of quotes.Of course until you need to claim you can’t say how effective the service is.Hope we don’t need to find out
Helpful?
Philip Anthony Green
1 reviews
8 months ago
Following problems with our previous…
Following problems with our previous insurers, MIA Online/Brokersure Ltd/Direct Travel Insurance/Good to Go were a breath of fresh air. They have polite, helpful, well informed call centre staff who did what it says on the tin swiftly, efficiently and with no dramas... job done! 🌞👍
Helpful?
Jacki Smith
1 reviews
8 months ago
It was easy to use the site and…
It was easy to use the site and purchase our insurance
Helpful?
Stuart
1 reviews
8 months ago
DO NOT BUY, still not paid, and don't appear to exist
Still no money, still no communication and when you look the company up there are two both which aren't active. How can they still be selling insurance (or not as the case is) DO NOT BUY Insurance from this company
Helpful?
graham williams
1 reviews
8 months ago
good service good prices
good service good prices
Helpful?
Carl
1 reviews
8 months ago
A real simple and efficient process to…
A real simple and efficient process to get good holiday insurance. Keep up the good work.
Helpful?
jenny
1 reviews
8 months ago
quick and easy to use the service
quick and easy to use the service
Helpful?
Douglas O'Connell
1 reviews
8 months ago
Pleased that Cyprus was covered
Pleased to find insurance covered our usual destinations of Spain and Cyprus also other European countries
Helpful?
Kevin
1 reviews
8 months ago
Medical Insurance
Ask lots of relevant questions about my medical condition and tailored the insurance to match
Helpful?
John D.
1 reviews
9 months ago
Great insurance cover for peace on mind
Competitive Insurance cover from trusted company.
Helpful?
Marina Dorward
1 reviews
9 months ago
Professional
Professional, impartial and helpful. Always use Direct Line Travel insurance.
Helpful?
Dorothy Hider
1 reviews
9 months ago
Easy to fill in forms very competitive…
Easy to fill in forms very competitive prices
Helpful?
Miss Anna Dibiasio
1 reviews
9 months ago
efficiency
efficiency
Helpful?
Rob B
1 reviews
9 months ago
Clear Cut Policies
What I like the most is that the policy wordings are very well laid out and super clear to read and understand.
Helpful?
Miss Valarie Garbutt
1 reviews
9 months ago
Wanted a new holiday insurance quote…
Wanted a new holiday insurance quote which was given professional and very clearly what was covered
Helpful?
Mick T - the Soul Provider.
1 reviews
9 months ago
When the cheapest WAS the best...
It's the way of the world that when buying any sort of insurance the buyer always looks for the best deal available BUT, having said that, it must provide the cover that you require and in this case DTI came out tops AND just happened to be the cheapest of the dozen or so we were offered. I hasten to add that it was almost £100 cheaper than the next!
Helpful?
Alun Williams
1 reviews
9 months ago
Very good on the ph
Very good on the ph
Helpful?
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