Direct Travel Insurance

4.65 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.65 out of 5 stars
Excellent
5 out of 5 stars
808
4 out of 5 stars
124
3 out of 5 stars
19
2 out of 5 stars
8
1 out of 5 stars
41
1,000 reviews in total

Review summary

Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

awaiting an outcome very slow

i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to complete forms

Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Holiday insurance

Easy to use good quality insurance

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

After a medical emergency in Italy

After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more

0
0
🔥 High engagement

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Filter by rating:
Glynis Stott
Glynis Stott
1 reviews
7 months ago
5 out of 5 stars

The person I dealt with was very…

The person I dealt with was very helpful and dealt with my query very professionally and quickly.

Helpful?
7 months ago
5 out of 5 stars

Everything was so easy

Everything was so easy, all ailments listed. Great price too for us old folk, cheers

Helpful?
Mel
Mel
1 reviews
7 months ago
5 out of 5 stars

Travel insurance quote

Brilliant explanation, very thorough and saved me money. Keep up the good work

Helpful?
customer
customer
1 reviews
7 months ago
5 out of 5 stars

Very Polite and gives Direct clear…

Very Polite and gives Direct clear information

Helpful?
7 months ago
5 out of 5 stars

Very simple and straightforward

Very simple and straightforward. Cheers

Helpful?
Andrew
Andrew
1 reviews
7 months ago
5 out of 5 stars

Easy transaction

Easy transaction, quite clear conditions, reasonable cost

Helpful?
John
John
1 reviews
7 months ago
5 out of 5 stars

Very Easy to do

Very Easy to do

Helpful?
A Tehrani
A Tehrani
1 reviews
7 months ago
5 out of 5 stars

Quick

Quick, comprehensive and easy.

Helpful?
David Oman
David Oman
1 reviews
7 months ago
5 out of 5 stars

Speed of purchase

Speed of purchase

Helpful?
Graham
Graham
1 reviews
7 months ago
5 out of 5 stars

Travel insurance Quick and easy

Quick and easy

Helpful?
JAY
JAY
1 reviews
7 months ago
5 out of 5 stars

Competitive fair pricing Easy access…

Competitive fair pricing Easy access website

Helpful?
7 months ago
5 out of 5 stars

Holiday

Very straight forward process , got sorted in 5 mins , would definitely recommend

Helpful?
7 months ago
5 out of 5 stars

Very happy with the service received…

Very happy with the service received when applying for holiday insurance. Happy customer!

Helpful?
Jean
Jean
1 reviews
7 months ago
5 out of 5 stars

Quick and easy way to get travel…

Quick and easy way to get travel insurance

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Spoke to really nice person over the…

Spoke to really nice person over the phone. Having someone like that to speak with really makes things a lot easier. The whole conversation went very well. It's things like this that makes people return.

Helpful?
Customer
Customer
1 reviews
8 months ago
4 out of 5 stars

Direct travel were great

Direct travel were great I was just disappointed with the go compare website as I got right to the end of my transaction and it couldn’t take my payment. I phoned up direct travel and Chloe couldn’t have been more helpful. Thanks for helping me out. All set for my holiday.

Helpful?
William
William
1 reviews
8 months ago
5 out of 5 stars

It was straight forward staff were polite

How easy it was

Helpful?
Jim Waddell
Jim Waddell
1 reviews
8 months ago
5 out of 5 stars

Great value for great cover

Insurance at great value for great cover

Helpful?
Ian Coffer
Ian Coffer
1 reviews
8 months ago
4 out of 5 stars

The site was easy to use.

The site was easy to use.

Helpful?
Linda Wilding
Linda Wilding
1 reviews
8 months ago
5 out of 5 stars

Easy and quick process to buy travel…

Easy and quick process to buy travel insurance

Helpful?

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