Direct Travel Insurance

4.65 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.65 out of 5 stars
Excellent
5 out of 5 stars
808
4 out of 5 stars
124
3 out of 5 stars
19
2 out of 5 stars
8
1 out of 5 stars
41
1,000 reviews in total

Review summary

Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

awaiting an outcome very slow

i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to complete forms

Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Holiday insurance

Easy to use good quality insurance

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

After a medical emergency in Italy

After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more

0
0
🔥 High engagement

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Filter by rating:
Dr. Foster
Dr. Foster
1 reviews
over 5 years ago
5 out of 5 stars

Easy and quick to purchase

Easy and quick to purchase

Helpful?
Mr Donnelly
Mr Donnelly
1 reviews
over 5 years ago
5 out of 5 stars

SITE EASY TO USE

SITE EASY TO USE. INSURANCE COVER THROUGH IN MINUTES.

Helpful?
Lesa Riordan
Lesa Riordan
1 reviews
over 5 years ago
5 out of 5 stars

So Easy & affordable

Easy to take out. Straight forward. Very cheap I must say. I just went for basic (bronze) because it’s all I need but I did take out extra cover for gadgets. Still great affordable insurance. Would highly recommend to all ⭐️⭐️⭐️⭐️⭐️

Helpful?
over 5 years ago
5 out of 5 stars

Easy

Easy, quick & cheap

Helpful?
over 5 years ago
5 out of 5 stars

Quality of a Travel Insurance

It was very easy to follow and easy to complete. However obtaining insurance cover is the easy part the real approval will come if a claim has to be made and how well it is dealt with.

Helpful?
over 5 years ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
over 5 years ago
5 out of 5 stars

Very quick and easy but might have to…

Very quick and easy but might have to phone as I think holiday will be put back in order to change dates

Helpful?
D Hutchison
D Hutchison
1 reviews
over 5 years ago
5 out of 5 stars

Good service

Well firstly ,all lines were busy so I had to leave a message and they would ring me back.... To my surprise they did, and the young guy I talked to was very helpful, made things quite clear and understandable , this is the second time we've been with Direct Travel ,would definitely recommend

Helpful?
Abbie
Abbie
1 reviews
over 5 years ago
4 out of 5 stars

Very quick and easy

Very quick and easy. Has everything covered

Helpful?
J Riches
J Riches
1 reviews
over 5 years ago
5 out of 5 stars

Great.

Very straight forward. All my needs were easy to find. Would definitely recommend.

Helpful?
over 5 years ago
5 out of 5 stars

No hassle just did exactly as I needed

No hassle just did exactly as I needed

Helpful?
over 5 years ago
5 out of 5 stars

Always use them .

Always use them .

Helpful?
over 5 years ago
5 out of 5 stars

Easy to use and got exactly what I…

Easy to use and got exactly what I needed

Helpful?
over 5 years ago
5 out of 5 stars

It was easy to navigate through

It was easy to navigate through

Helpful?
over 5 years ago
4 out of 5 stars

Having tried to get a quote for my 9…

Having tried to get a quote for my 9 year old grandson from other companies was a bit of a nightmare but yours was what I required for the first time of asking.

Helpful?
over 5 years ago
5 out of 5 stars

Fast and easy not a problem with…

Fast and easy not a problem with getting insurance for two children only unlike many other firms

Helpful?
over 5 years ago
4 out of 5 stars

good

good. need to know in advance witch countries are in Europe 1 and Europe 2.

Helpful?
Jane
Jane
1 reviews
over 5 years ago
5 out of 5 stars

Have used this company for many years…

Have used this company for many years and always find them helpful and professional. Well priced. I found them because I had pre-existing medical issues and their screening is easy to understand. When I did unfortunately have an accident abroad the support was 100% fantastic.

Helpful?
over 5 years ago
5 out of 5 stars

I spoke with Michael who was very…

I spoke with Michael who was very helpful and friendly, I would certainly recommend this company, and their employee, Michael, is a real asset to their team. I have used the company for many years.

Helpful?
over 5 years ago
5 out of 5 stars

I started to complete my quote online…

I started to complete my quote online but was unsure if it had been completed.I phoned direct travel and the person I spoke to was very polite and helpful.I have recommend 3 people to Direct Travel after my experience.

Helpful?

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