Good competitive price
Good competitive price. Easy to get through on the phone when I needed to amend my policy
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
Good competitive price. Easy to get through on the phone when I needed to amend my policy
Had to change the country I am going on my policy very simple very polite lady on the phone took about 5 minutes
Despite receiving an email a few days prior to our holiday in March from Direct Travel assuring us that we were covered if our trip was "affected by Coronavirus", this turned out not to be the case when we followed government advice and cut short our holiday. As we were totally misled by the email we will never use Direct Travel again.
I cannot give a review yet my insurance which doesn't start until 07 Oct contact me later
Great price and fantastic customer service got back to me really quickly
I had a easy to renew my travel insurance with direct. The guy was professional and helpful in these uncertain times
Very helpful when had to extend policy for another week whilst on holiday in Italy. Brilliant service. Thank you
Easy to use. Fast, efficient and excellently priced.
Quick straight forward
Simple to understand and process, no intrusive questions
Buyers beware, you think your covered for the unexpected but they have a way out of every claim, no more online insurance purchases for me, BIG RIP OFF
All ok with holiday insurance 😃
excellent service would use again but the proof is when you have to use it but so far top marks
After going through endless other companies for the insurance that suited our needs we finally got the one that ticked all the boxes we needed.
A quick and easy site to use
easy to access online
Great cover great price
So easy to renew our family travel insurance also a very competitive quote
Website for renewal was easy to navigate. However, when it came to personal details check before payment it was not obvious if you had missed out some detail. Website should highlight obvious errors or missing info.
Value for Money! Easy to navigate site. Salient options highlighted. Comparable with more expensive companies. Looking good!
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