Very easy process obtaining travel…
Very easy process obtaining travel insurance
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
Very easy process obtaining travel insurance
Use these every time I go away, really competitive prices for excellent cover.
*sold a policy for a country the policy isn't valid in!* I've just bought travel insurance for Turkey which includes 'COVID cover' only to find out when I pay and download my policy documents that what's not included is "Travelling to a country or to an area where, prior to your trip commencing, the FCDO have advised against all (or all but essential) travel." The FCDO's current travel advice for Turkey is "The FCDO advise against all but essential travel to the whole of Turkey based on the current assessment of COVID-19 risks" So why sell me a policy that I stated in the pre-purchase questions was for Turkey when it's not even valid in Turkey?! Nowhere in the buying process did it say that this country would not be covered or to check the FCDO's travel advice before purchasing! I'm calling you monday morning to get my money back!
All round great policy
With regard price and ease of arranging insurance, Direct Travel Insurance, are good. Fortunately, so far, have not had the need to use them. I gave 4 stars as no one is perfect.
Just purchased single trip travel insurance. Easy on line and when I had a problem the person I spoke to was really helpful and kind.
No problems,concise information easy to complete the purchase.
Really straightforward
very quick and easy to set up my travel insurance
efficient and easy to deal with
very good and easy to use website.
Great advice and service.
Easy service great price and info
Sorted things out quickly. Very helpful and friendly.thanku.🙂
Web site easy to use and easy to purchase
Great value and relatively easy sign up on line
Very efficient service; very short waiting time on phone; got just what i needed in the shortest possible time.
Very easy and straightforward to follow on the website.
Efficient and helpful member of staff.
Quick response and service
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