Nicola Wilson
1 reviews
almost 4 years ago
Easy to use
Easy to use. Covid cover included. Good price
Helpful?
Direct Travel Insurance
TrustScore
4.7
Excellent
808
124
19
8
41
1,000 reviews in total
Review summary
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
awaiting an outcome very slow
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
0
0
🔥 High engagement
POPULAR
Easy to complete forms
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
0
0
🔥 High engagement
POPULAR
After a medical emergency in Italy
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
0
0
🔥 High engagement
Filter by rating:
Adwoa
1 reviews
almost 4 years ago
Easy to use website
Easy to use website, options were clear and easy to pick.
Helpful?
Lindajane
1 reviews
almost 4 years ago
Very quick and easy,documents e-mailed…
Very quick and easy,documents e-mailed straight away.
Helpful?
GLEN
1 reviews
almost 4 years ago
Very helpful staff
Very helpful staff. Quick to rssolve any questions or problems that might occur and very good value.
Helpful?
Liz, Nottingham
1 reviews
almost 4 years ago
Prompt reply to email. Dealt with in a clear, helpful & friendly manner
Not had cause to use the insurance yet but had a query regarding dates & flights being changed that impacted on my single trip cover. They have been very prompt and helpful in dealing with my query. This is a confidence booster with regard to my choice of provider.
Helpful?
Denise F Byrne
1 reviews
about 4 years ago
Very good advice.
Very good advice.
Helpful?
Miss Kulpiya Autsawaboot
1 reviews
about 4 years ago
did not get email confirming purchase
did not get email confirming purchase
Helpful?
Margaret Bingley
1 reviews
about 4 years ago
Best price
Purchased because has the cover needed for price we wanted to pay
Helpful?
Graham Fraser
1 reviews
about 4 years ago
Where’s my receipt?
My money was taken instantly from my bank but no confirmation email received as acknowledgment of purchase or payment. Not good.
Helpful?
walter palmer
1 reviews
about 4 years ago
Very easy to sort out on line
Very easy to sort out on line, and excellent value. There are too many companies charging way to much for holiday insurance.
Helpful?
Mark Carter
1 reviews
about 4 years ago
The advisor was very professional and…
The advisor was very professional and her words were clear and concise She gave me the relevant options and did not push the most expensive option I was able to make my mind up quickly thanks to her
Helpful?
n.lewis
1 reviews
about 4 years ago
Excellent service
I found the ordering process was straightforward and easy to follow, the confirmation email came a few minutes after, and included all the documents I needed excellent service
Helpful?
joanne harrison
1 reviews
about 4 years ago
Just took our holiday insurance out so…
Just took our holiday insurance out so easy to do and great price
Helpful?
Someone in Northwood
1 reviews
about 4 years ago
The process was simple to follow
The process was simple to follow. I had Direct Travel Insurance before, which made it easier to choose.
Helpful?
Keith Armitage
1 reviews
about 4 years ago
Best Cover for the price.
The 5 stars are for the level of cover offered for the price. The cover we needed was for 2 seniors with pre existing conditions and 2 juniors.
Helpful?
Mr Richard Williams
1 reviews
about 4 years ago
Found this insurance via compare the…
Found this insurance via compare the market. Very fair price for the insurance I want.
Helpful?
MICHAEL HICKEY
1 reviews
about 4 years ago
Travel insurance purchase process
Travel insurance purchase process was quick and straightforward and competitively priced which was as wanted and expected. Didn’t need to invoke any cover so overall experience satisfactory
Helpful?
HELEN KELLEDY
1 reviews
about 4 years ago
So very pleased with my insurance…
So very pleased with my insurance cover. Easy to navigate relevant health issue sections. A great competitive price, very quick and easy to purchase online, reliable and reassuring cover.
Helpful?
DAVE
1 reviews
about 4 years ago
NICE & QUICK THE BEST DEAL I COULD FIND
NICE & QUICK THE BEST DEAL I COULD FIND
Helpful?
Neil Robinson
1 reviews
about 4 years ago
Quick fast trvel insurance setup.
Quick fast trvel insurance setup.
Helpful?
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