Direct Travel Insurance

4.65 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.65 out of 5 stars
Excellent
5 out of 5 stars
808
4 out of 5 stars
124
3 out of 5 stars
19
2 out of 5 stars
8
1 out of 5 stars
41
1,000 reviews in total

Review summary

Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

awaiting an outcome very slow

i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to complete forms

Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Holiday insurance

Easy to use good quality insurance

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

After a medical emergency in Italy

After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
almost 4 years ago
5 out of 5 stars

Good value & easy to arrange

Good value & easy to arrange

Helpful?
Robin
Robin
1 reviews
almost 4 years ago
5 out of 5 stars

Competitive pricing, excellent customer service

Competitive pricing. Excellent customer service.

Helpful?
almost 4 years ago
5 out of 5 stars

Quick and easy to do no hassle exactly…

Quick and easy to do no hassle exactly what I wanted

Helpful?
almost 4 years ago
4 out of 5 stars

Overall a good experience couple of…

Overall a good experience couple of issues with the website.

Helpful?
Ian Main
Ian Main
1 reviews
almost 4 years ago
5 out of 5 stars

Direct Travel offered the best price…

Direct Travel offered the best price for cover we require and it was quick and easy to set up.

Helpful?
almost 4 years ago
5 out of 5 stars

Easy to use and understand

Easy to use and understand, I needed cover that allowed motorcycle travel through Spain, Portugal and France Read through the easy to use information and the cover I wanted was all there.

Helpful?
almost 4 years ago
5 out of 5 stars

Very easy process

Very easy process. I’ve used Direct Travel for many years and their service has been excellent

Helpful?
almost 4 years ago
5 out of 5 stars

Simple and easy to get travel insurance…

Simple and easy to get travel insurance despite having medical issues at competitive prices including Covid cover.

Helpful?
Barbara horne
Barbara horne
1 reviews
almost 4 years ago
5 out of 5 stars

Easy to access and understand.

Easy to access and understand.

Helpful?
almost 4 years ago
5 out of 5 stars

Quick and easy with meerkat

Quick and easy with meerkat. Immediate reply with documents policies etc.

Helpful?
almost 4 years ago
5 out of 5 stars

Very helpful staff and excellent…

Very helpful staff and excellent insurance cover arranged just as required! Thanks

Helpful?
almost 4 years ago
4 out of 5 stars

Was quite easy to fill in form

Was quite easy to fill in form

Helpful?
Paul Kelly
Paul Kelly
1 reviews
almost 4 years ago
5 out of 5 stars

So easy to use.

So I was exploring Travel Insurance for 1 Adult, going to Canada with a declared medical condition for up to 6 months. I knew that in these crazy times that it probably be more expensive, and I was RIGHT!!!!!. Until I found this company wow perfect choice, fully explained, easy to purchase, and the price is much cheaper than the others 😀

Helpful?
almost 4 years ago
4 out of 5 stars

Not used but easy to apply for cover.

Not used but easy to apply for cover.

Helpful?
C Marsden
C Marsden
1 reviews
almost 4 years ago
5 out of 5 stars

Excellent

Excellent price for cover I required. Clear, detailed information. Would definitely use again.

Helpful?
Dear Mr Lall
Dear Mr Lall
1 reviews
almost 4 years ago
4 out of 5 stars

Kelly very helpful and understanding…

Kelly very helpful and understanding made the process very good .regards

Helpful?
almost 4 years ago
5 out of 5 stars

So far so good reasonably priced good…

So far so good reasonably priced good cover will wait and see if I need them and what the outcome will be

Helpful?
Mr John Dook
Mr John Dook
1 reviews
almost 4 years ago
5 out of 5 stars

Really good website to use would…

Really good website to use would recommend

Helpful?
Syd Andar
Syd Andar
1 reviews
almost 4 years ago
5 out of 5 stars

Looking for travel insurance online …

Looking for travel insurance online comparison site and it came out near the top. Offering the same cover as more expensive companies.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Direct Travel Insurance

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.