Mr Michael Nutt
1 reviews
over 3 years ago
Good service
Good service. 👍
Helpful?
Direct Travel Insurance
TrustScore
4.7
Excellent
808
124
19
8
41
1,000 reviews in total
Review summary
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
awaiting an outcome very slow
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
0
0
🔥 High engagement
POPULAR
Easy to complete forms
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
0
0
🔥 High engagement
POPULAR
After a medical emergency in Italy
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
0
0
🔥 High engagement
Filter by rating:
Julia Griffin
1 reviews
over 3 years ago
Travel insurance
Thank you, the lady I spoke to was really helpful, explained everything thing to me .
Helpful?
Customer
1 reviews
over 3 years ago
Quick
Quick, efficient and value for money.
Helpful?
Mr Anthony Booker
1 reviews
over 3 years ago
Fair and efficient
Fair and efficient
Helpful?
Christine Smith
1 reviews
over 3 years ago
Easy peasy to sort out 😊
Easy peasy to sort out. LOVING the great price too. Would use them again.
Helpful?
John Walton
1 reviews
over 3 years ago
1st class application process
Easy process on lone but I forgot to mention a condition I have . Phoned next day and details taken over the phone with no hassle. Documents updated and sent to me immediately.
Helpful?
Susan Carol Raistrick
1 reviews
over 3 years ago
Easy to purchase
Easy to purchase. Covers all my needs with preexisting condition!
Helpful?
BARBARA BISHOP
1 reviews
over 3 years ago
I haven't made a claim but most helpful…
I haven't made a claim but most helpful with travel insurance quote
Helpful?
Cynthia Short
1 reviews
over 3 years ago
Insurance quote was very reasonable and…
Insurance quote was very reasonable and competitively priced.
Helpful?
Mr Melvyn Duce
1 reviews
over 3 years ago
Purchased cover from 'Direct'…
Purchased cover from 'Direct' previously. Usually competitive. Website easily navigable.Never had to deal with the claims dept though.
Helpful?
Mr Michael Goggins
1 reviews
over 3 years ago
Excellent value
Excellent value
Helpful?
Diana Lee
1 reviews
over 3 years ago
I had left our insurance to the last…
I had left our insurance to the last minute and it was so easy to get a quote and I was very happy with the results all the cover I need and at a great price.
Helpful?
Mr Robert Maurice-Jones
1 reviews
over 3 years ago
Excellent service
Excellent service
Helpful?
customer u
1 reviews
over 3 years ago
Excellent service
Excellent service
Helpful?
Huib Baauw
1 reviews
over 3 years ago
Person I talked to was very nice and…
Person I talked to was very nice and polite and explained everything I needed to know. However having to wait twenty minutes to speak to someone and having to listen to two pre recorded messages is annoying hence only four stars
Helpful?
Mandy Kilham
1 reviews
over 3 years ago
Easy to understand and easy pay
Easy to understand and easy pay
Helpful?
James
1 reviews
over 3 years ago
Very straight forward process
Very straight forward process. It took about 10 minutes to find the insurance needed and for the documents to be sent. Very happy
Helpful?
Anthony Scott
1 reviews
over 3 years ago
you ticked all the boxes
you ticked all the boxes
Helpful?
Mr john green
1 reviews
over 3 years ago
Nice and easy to follow
Nice and easy to follow
Helpful?
Catherine
1 reviews
over 3 years ago
The service was quick and I was…
The service was quick and I was satisfied with the quote. Recieved documents promptly on payment. Many thanks
Helpful?
The CrowdTrust Experience⭐
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.