Used this company for quite a few years…
Used this company for quite a few years now and always excellent !
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
Used this company for quite a few years now and always excellent !
Easy to navigate site and compete forms. Good quote
Very happy with service.
So quick and easy and great results thank you
Had trouble on website … looks like payment came out twice ( to check out as showing pending)
Gave me a quote which was very reasonable after some of the quotes I had so rang them back later on with no trouble at all. Very friendly and helpful girl
Telephone answered promptly. Query dealt with professionally & quick.
Fab customer service. I noticed there was an error with some passenger details moments into receiving my documents. I sent off a quick email at noon yesterday as I hadn't the time to phone due to work commitments. I wasn't expecting to receive a reply so fast and the issue was sorted first thing this morning. Thank you to the team for promt response and swift amendments to the details.
Quick and easy to get reasonable insurance cover for our upcoming holiday. Would definitely use again 👍
Quick and easy to sort out
A easy no hassle service and competitively priced, would definitely recommend them.
Very helpful, excellent service
Very cheap travel insurance even with pre existing conditions. Great so far
Fantastic insurance at a great price, and easy peasy! What more ca you want? Well done ....
It makes no sense that I’m asked to rate less than 24 hours after buying. How the business responds should there be a claim or query is much, much more important and at this point I’ll be happy to give an informed rating.
Very good easy to do
Easy to use site and always provides an excellent service.
No long history and simple question
Very polite lady, sorted our insurance for our holiday. Thank you
Simple to access and complete. Sorting this travel insurance was done in a matter of minutes. The quote was very competitive. Just hope we don't have to review the 'claim' service and we have a trouble free holiday.
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