Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
Really good price for annual travel insurance.Couple in 70’s with health issues.Had to make amendment before we traveled.Rang up & lady was very helpful.All quick & easy.Very impressed.
Excellent value , customer friendly web site Thanks.
Been using Direct Travel for years Great service always
You made it a very uncomplicated process to complete. Thank you.
Easy and well documented and clear
Most helpful person on phone
The quote was reasonable and when I needed to ring customer services to enquire on a health concern they were very helpful and quick to answer.
Very good service
Was very easy to arrange, thanks.
Easy to set up my policy
Excellent. Simple & straightforward. Thank you!
Everything covered ,well explained as in what's covered what is not
Just so easy
Excellent feedback, rep was very helpful
The presentation was clear and specific, which facilitated any easy transition from browser to purchase.
Easy to use and quotes were through very quickly.
Simply process
How can I review something that hasn't been used yet? I can only do that if I have the unfortunate need to use it. The buying experience was good and covers motorcycle use, so far so good.
Easy to follow questions happy with quote not the cheapest but not the dearest As an OAP would like to speak to somebody to make sure I have done everything correctly Maybe a dedicated OAP phone line ??
Straight forward
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