Direct Travel Insurance

4.65 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.65 out of 5 stars
Excellent
5 out of 5 stars
808
4 out of 5 stars
124
3 out of 5 stars
19
2 out of 5 stars
8
1 out of 5 stars
41
1,000 reviews in total

Review summary

Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

awaiting an outcome very slow

i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to complete forms

Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Holiday insurance

Easy to use good quality insurance

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

After a medical emergency in Italy

After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more

0
0
🔥 High engagement

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Diane Ridley
Diane Ridley
1 reviews
over 3 years ago
5 out of 5 stars

Excellent cover at excellent price.

Excellent cover at excellent price.

Helpful?
over 3 years ago
5 out of 5 stars

Very easy to follow when filling out the application

It was very easy do the application thank you

Helpful?
margarettague
margarettague
1 reviews
over 3 years ago
5 out of 5 stars

good service quick and easy

good service quick and easy

Helpful?
Hemant Bhatia
Hemant Bhatia
1 reviews
over 3 years ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?
over 3 years ago
5 out of 5 stars

Absolutely 💯 per cent

Absolutely 💯 per cent

Helpful?
frances
frances
1 reviews
over 3 years ago
5 out of 5 stars

Easyto use including medical extras

Easyto use including medical extras . 5 stars

Helpful?
Jean Johnson
Jean Johnson
1 reviews
over 3 years ago
5 out of 5 stars

So straightforward to fill form in and…

So straightforward to fill form in and so many choices

Helpful?
William Cowx
William Cowx
1 reviews
over 3 years ago
4 out of 5 stars

Your system of purchase was not as…

Your system of purchase was not as quick as I expected whilst understanding the necessity of being secure, seemed to me to be very long winded!

Helpful?
Ellen Lowther
Ellen Lowther
1 reviews
over 3 years ago
5 out of 5 stars

Very good price insurance for someone…

Very good price insurance for someone who has on going medical problems well pleased

Helpful?
over 3 years ago
5 out of 5 stars

Great deal

Nice and easy to navigate…good price too

Helpful?
kate
kate
1 reviews
over 3 years ago
5 out of 5 stars

Easy to understand

Only just booked for a single use policy to Portugal. The booking process was straightforward. Shocked at how expensive travel insurance is now, but this seems the most reasonable and hopefully covers everything. Like all insurers they do not cover cancellation by the airline as they say it's the airlines responsibility.

Helpful?
Joan Grogan
Joan Grogan
1 reviews
over 3 years ago
5 out of 5 stars

Reasonable pricing and very quick and…

Reasonable pricing and very quick and good service

Helpful?
over 3 years ago
5 out of 5 stars

It was quite easy to do .not a bad…

It was quite easy to do .not a bad price as two of us going have existing medical issues

Helpful?
S Doherty
S Doherty
1 reviews
over 3 years ago
4 out of 5 stars

Generally easy process to book however…

Generally easy process to book however choice of number of people not clear and had to be redone several times.

Helpful?
Cooper
Cooper
1 reviews
over 3 years ago
5 out of 5 stars

Very simple process

Very simple process, competitive rates, policy details clearly stated, leading name.

Helpful?
over 3 years ago
4 out of 5 stars

Good company and the person I spoke to…

Good company and the person I spoke to on the phone was great!

Helpful?
customer
customer
1 reviews
over 3 years ago
5 out of 5 stars

It was quick and easy.

It was quick and easy.

Helpful?
Tracy Hackett
Tracy Hackett
1 reviews
over 3 years ago
5 out of 5 stars

So easy to do and very well priced.

So easy to do and very well priced.

Helpful?
over 3 years ago
5 out of 5 stars

Fast and cheap would highly recommend

Fast and cheap would highly recommend

Helpful?
Dawnie
Dawnie
1 reviews
over 3 years ago
5 out of 5 stars

Easy to apply

Easy to apply. Good price for travel insurance. Let's hope it is not needed!

Helpful?

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