So easy to do,was a bit apprehensive at…
So easy to do,was a bit apprehensive at first but great product and great price, will definitely be using again but for a yearly cover
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
So easy to do,was a bit apprehensive at first but great product and great price, will definitely be using again but for a yearly cover
Very good service , easy to follow instructions made it a very easy purchase
Good price, easy to use, prompt delivery of documents.
Website easy to use and understand. Let's hope everything else is as easy if I have to make a claim. But all in all so far so good.
Very helpful. Shopped around as needed medical cover and these are the cheapest by far.
Havent received my documents
Everything was easy to complete
Well informed and informative sales assistant. Used this company three times and have recommended to others. Who also are very happy with service.
The app was easy to use and I got a very competitive price
Quick and easy
Lauren made the whole process so easy for me answering all my questions so nicely. It’s the second time I’ve taken out holiday insurance with Lauren to help and will certainly contact her again for my next holiday
I've used direct travel for years and always been happy with them. Had to contact them as my holiday had had to be cancelled and they were really helpful supporting me to transfer my insurance to the replacement location which I didn't realise was possible
I used the phone to renew my insurance. The automated introduction was reasonably quick and easy to follow, taking me to a very helpful and polite lady (Kelly I think was her name). Due to my age (76) there were some changes needed to the policy but she explained and sorted all of this and answered some questions about future cover. Overall the best experience I have had in sorting things out over the phone. I was almost sorry when the call ended. Thank you.
Yours was best price. I had trouble paying which appeared to be 3d authentication issues, but even after sorting this with my bank I still couldn't pay. I phoned and your assistant was very helpful. I payed ok on the phone.
The application process was simple and documents came through immediately
It was quick. The price was right. And I got my confirmation email within minutes. Very impressive.
This is because you do not add electronic advices
Just a competent company,wich makes it easy to deal with.thank you
The ease the very nice lady delt with my enquiry , she was very professional but caring also thankyou xx
very helpful lady, made purchasing insurance very easy. also the price was much lower than other quote.
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