Cecil
1 reviews
over 2 years ago
I used direct travel before
I used direct travel before
Helpful?
Direct Travel Insurance
TrustScore
4.7
Excellent
808
124
19
8
41
1,000 reviews in total
Review summary
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
awaiting an outcome very slow
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
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0
🔥 High engagement
POPULAR
Easy to complete forms
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
0
0
🔥 High engagement
POPULAR
After a medical emergency in Italy
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
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0
🔥 High engagement
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Alice
1 reviews
over 2 years ago
Annual travel insurance done - fantastic!
Had been thinking on taking out an annual travel insurance policy for years but I retired two months ago and hoping to travel more now. Was surprised how easy to navigate the online form and even more surprised at the price as I did have a medical condition to declare. Feel so satisfied that I have insurance in place now for a whole 12 months.
Helpful?
Elizabeth Walker
1 reviews
over 2 years ago
Quick and easy to use
Quick and easy to use
Helpful?
Jeremy Garrett
1 reviews
over 2 years ago
We have used Direct Travel before and…
We have used Direct Travel before and found them to be very professional and helpful. The system used to get a quote is very straight forward and easy to navigate.
Helpful?
MM
1 reviews
over 2 years ago
Online renewal process
I found the renewal quote process a little confusing but a call to a very friendly and helpful agent soon had me on the right track. Well done Direct Travel !
Helpful?
Malcolm Glover
1 reviews
over 2 years ago
24 hour UK day trip cover
Quick with clarity and a reasonable cost.
Helpful?
Mark
1 reviews
over 2 years ago
5 star easy to use
5 star easy to use
Helpful?
Stephen Martin
1 reviews
over 2 years ago
A good easy service
A good easy service
Helpful?
Mr Alan Scott
1 reviews
over 2 years ago
Girl on chat was very helpful
Girl on chat was very helpful
Helpful?
Grandma
1 reviews
over 2 years ago
Simple to use the site.
Simple to use the site.
Helpful?
Miss Heather Naylor
1 reviews
over 2 years ago
Amendment straightforward
Amendment straightforward
Helpful?
Jane Putman
1 reviews
over 2 years ago
the young lady I spoke to was very…
the young lady I spoke to was very helpful and made renewing my policy very easy
Helpful?
Judith
1 reviews
over 2 years ago
Easy to use online
Easy to use online - a simple procedure!
Helpful?
Anna
1 reviews
over 2 years ago
I needed some holiday insurance and the…
I needed some holiday insurance and the representative was quick and efficient about providing this.
Helpful?
Chris
1 reviews
over 2 years ago
Exactly what I wanted.
Exactly what I wanted.
Helpful?
Brian
1 reviews
over 2 years ago
Easy to complete online forms and get…
Easy to complete online forms and get quote
Helpful?
Bonita
1 reviews
over 2 years ago
Great for travel insurance
Really easy website to navigate. Self explanatory. Will be getting my travel insurance from here again..
Helpful?
James Harrison
1 reviews
over 2 years ago
Had to amend a policy on the phone
Had to amend a policy on the phone. Very quickly sorted in an effective and friendly fashion by the agent I spoke to
Helpful?
Stuart Luck
1 reviews
over 2 years ago
Very quick service
My call was quickly answered and the staff were helpful and efficient.
Helpful?
Mrs S Jones
1 reviews
over 2 years ago
Easy to set up and good value
Easy to set up and good value
Helpful?
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