alan redman
1 reviews
11 months ago
An elderly couple requiring European cover
Price competitive and seemed to cover all my wife & I needed in our European annual insurance policy.
Helpful?
Direct Travel Insurance
TrustScore
4.7
Excellent
808
124
19
8
41
1,000 reviews in total
Review summary
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
awaiting an outcome very slow
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
0
0
🔥 High engagement
POPULAR
Easy to complete forms
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
0
0
🔥 High engagement
POPULAR
After a medical emergency in Italy
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
0
0
🔥 High engagement
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Mark
1 reviews
11 months ago
Found quote on Compare the Market
Found quote on Compare the Market. It was considerably cheaper than other quotes given my wife and I have pre existing medical condition. Cover was easy to purchase and documents received quickly by email. We cannot comment on how quickly claims are dealt with and hopefully we won't have to find out!
Helpful?
Garry Mitton
1 reviews
11 months ago
Very easy booking process and helpful…
Very easy booking process and helpful staff. Very good price and a pleasure to deal with
Helpful?
Christopher Charles Murphy
1 reviews
11 months ago
Uncomplicated
Easy too use website
Helpful?
Mrs Shirley Roberts
1 reviews
11 months ago
Easy process and better prices
The medical questionnaire is more logical and streamlined than other sites and doesn't make you keep repeating the same answer multiple times. The process is easy to follow and the price is better too.
Helpful?
Parvez Hussain
1 reviews
11 months ago
Easy to book and website is clear so…
Easy to book and website is clear so how yo do if I need to make a claim 🤔!!!!
Helpful?
Hilary Connolly
1 reviews
11 months ago
Website easy to navigate
Website easy to navigate, all my questions were covered. Policy details easy to understand. Better price by far than others I had checked out. The cover I need seems excellent, as provided by Direct.
Helpful?
Mrs Mani Jethwa
1 reviews
11 months ago
Kalley was very patient and helpful
Kalley was very patient and helpful
Helpful?
Kevin Fry
1 reviews
11 months ago
IT WAS VERY GOOD THIS SERVICES
IT WAS VERY GOOD THIS SERVICES
Helpful?
Mr Colin Sinfield
1 reviews
11 months ago
Expensive reassurance.
Bought simply to cover a new medical condition and found it expensive for ensuring my health is covered.
Helpful?
Lawrence
1 reviews
11 months ago
Ease of completing Business
Ease of completing Business. Easy to navigate website and process to buy policy. Also reasonable price of poli, happy experience overall
Helpful?
Margaret Nbell
1 reviews
11 months ago
I got the best customer service the guy…
I got the best customer service the guy I spoke to was very good and he spoke slow so I was able to understand. Very good service
Helpful?
geoffrey Morris
1 reviews
11 months ago
Easy and straight forward as it should be
Easy and straight forward, bought and paid for in just a few minutes . All at a reasonable price.
Helpful?
Simon
1 reviews
11 months ago
Very competitive price..
Very competitive price..
Helpful?
rick
1 reviews
11 months ago
quick efficient service & a good price
quick efficient service & a good price
Helpful?
James Dewar
1 reviews
11 months ago
The site was so easy to use
The site was so easy to use
Helpful?
customer
1 reviews
11 months ago
Very easy to use website and really…
Very easy to use website and really competitive premium. The documents are easy to locate and very clear to read.
Helpful?
Mike T
1 reviews
12 months ago
I've bought insurance form Direct…
I've bought insurance form Direct Travel because they are competitive. Although I've never had cause to use the cover provided.
Helpful?
Mr Michael Newman
1 reviews
12 months ago
Quick and efficient provided exactly…
Quick and efficient provided exactly what was needed Thank You.
Helpful?
Nicholas Redgrave-Plumb
1 reviews
12 months ago
Booking with Direct Travel Insurance - an easy process
I annually buy my winter sports insurance from DTI but as I'm off to Asia next year I did the same. Despite a number of medical issues to declare, the online process was easy and getting hold of someone to talk to to clarify something was also easy too. So I rate DTI most highly.
Helpful?
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