paul thorogood
1 reviews
10 months ago
Easy to complete and when I needed to…
Easy to complete and when I needed to talk to a member of staff, I spoke to a well informed and efficient person who helped me sort out my mistake immediately.
Helpful?
Direct Travel Insurance
TrustScore
4.7
Excellent
808
124
19
8
41
1,000 reviews in total
Review summary
Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AIFeatured Reviews
4/4 slots
Premium pins are permanent until displaced by newer pinsLearn more
POPULAR
awaiting an outcome very slow
i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more
0
0
🔥 High engagement
POPULAR
Easy to complete forms
Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.
0
0
🔥 High engagement
POPULAR
After a medical emergency in Italy
After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more
0
0
🔥 High engagement
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paul weller
1 reviews
10 months ago
Lorna was very helpful,clear,precise…
Lorna was very helpful,clear,precise and easy to talk with.
Helpful?
JV
1 reviews
10 months ago
Quick easy and precise
Quick easy and precise thank you
Helpful?
MURDO MACLEAN
1 reviews
10 months ago
I have used Direct Travel for many…
I have used Direct Travel for many years. I just renewed my insurance and it was simple and straightforward with no hassle. Lorna answered all my queries and I got a good price at the end with minimal increase on last year. I intend to be back.
Helpful?
EM
1 reviews
10 months ago
Cheap cover for weekend and easy to do online.
Cheap and easy to do online.
Helpful?
Jean Brown
1 reviews
10 months ago
Very helpfull and friendly staff…
Very helpfull and friendly staff assisting in making amendments to my policy. Thank you.
Helpful?
Peter Ryan
1 reviews
10 months ago
Very helpful agent Brad on the phone he…
Very helpful agent Brad on the phone he explained everything from start to finish
Helpful?
J Chandler
1 reviews
10 months ago
Quick and easy to purchase
Quick and easy to purchase, cheaper than some.
Helpful?
Marie
1 reviews
10 months ago
This is the first time I have used this…
This is the first time I have used this company. The website was very easy to negotiate. Only thing I was concerned about was the amount of time you had to complete the application, especially when there are two of us who both have medical questions to answer.
Helpful?
Steve
1 reviews
10 months ago
Value for money
Value for money
Helpful?
Customer Mike Wheeler.
1 reviews
10 months ago
Great value and good service
Great value and good service
Helpful?
Richard
1 reviews
10 months ago
Very competitive quote
Very competitive quote which covered everything I needed.
Helpful?
Margory
1 reviews
10 months ago
Easy and simple
Very easy to book holiday insurance with
Helpful?
Timothy Goode
1 reviews
10 months ago
Very fast efficient service
Very fast efficient service
Helpful?
Mrs Alex Hayes
1 reviews
10 months ago
Returning customer of over 15 years
Have used Direct Travel for 15+ years. Never go anywhere else! Fantastic always.
Helpful?
IRVIN Summers
1 reviews
10 months ago
Very good thankyou
Very good thankyou
Helpful?
Goerge wyness
1 reviews
10 months ago
I Added a condition I missed for my wife…
Added a condition I missed for my wife and couldn't belive I had to pay an extra 4 pence. I thought it was hilarious 😂
Helpful?
customer
1 reviews
10 months ago
Quick and easy
Quick and easy
Helpful?
Robert Argent
1 reviews
10 months ago
easy to access and competitive prices
easy to access and competitive prices
Helpful?
Barbara Johnston
1 reviews
10 months ago
Ease of use value for money
Ease of use value for money
Helpful?
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