Direct Travel Insurance

4.65 out of 5 stars
4.7
Excellent1,000 reviews

TrustScore

4.7
4.65 out of 5 stars
Excellent
5 out of 5 stars
808
4 out of 5 stars
124
3 out of 5 stars
19
2 out of 5 stars
8
1 out of 5 stars
41
1,000 reviews in total

Review summary

Direct Travel Insurance is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
1 out of 5 stars
1/5

awaiting an outcome very slow

i have made a claim on the 04/05/2025 as i was robbed while travelling todays date is now 06/07/25 and im still awaiting...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Easy to complete forms

Easy to complete forms. Little delay in delivery after purchase. Good price for the covered items.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Holiday insurance

Easy to use good quality insurance

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

After a medical emergency in Italy

After a medical emergency in Italy, Direct travel appointed a case manager who arranged a safe journey home which includ...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Marie Hanna
Marie Hanna
1 reviews
5 months ago
5 out of 5 stars

Easy and very straight forward and…

Easy and very straight forward and really good prices for Travel insurance , haven’t used it and hopefully don’t have to x

Helpful?
Ms   Scoty
Ms Scoty
1 reviews
5 months ago
5 out of 5 stars

Easy to deal with

Easy to deal with

Helpful?
Lynne Horlock
Lynne Horlock
1 reviews
5 months ago
5 out of 5 stars

Customer service is excellent.

Customer service is excellent. A query I had was dealt with straight away no problems. Friendly and polite.

Helpful?
Tom Jones
Tom Jones
1 reviews
5 months ago
5 out of 5 stars

Quick and easy 5 star

Quick and easy 5 star

Helpful?
Mr Gore
Mr Gore
1 reviews
5 months ago
4 out of 5 stars

You didn't dismiss me because I've got…

You didn't dismiss me because I've got high blood pressure, others I've tried won't insure you if you tike the box to say your under medication thay don't want to no .

Helpful?
Julie gambin
Julie gambin
1 reviews
5 months ago
5 out of 5 stars

Great price

Great price , website was easy to use

Helpful?
5 months ago
4 out of 5 stars

Had to ring twice and on the second…

Had to ring twice and on the second time the price reduced

Helpful?
john
john
1 reviews
5 months ago
5 out of 5 stars

Easy to apply for

Easy to apply for

Helpful?
Jaydeep Katta
Jaydeep Katta
1 reviews
5 months ago
5 out of 5 stars

Prompt

Prompt, transparent and easy to deal with

Helpful?
Stephen
Stephen
1 reviews
5 months ago
5 out of 5 stars

Straight forward!

Straight forward!

Helpful?
5 months ago
5 out of 5 stars

Mick72

So easy good price just what we needed

Helpful?
Tracy
Tracy
1 reviews
5 months ago
5 out of 5 stars

Excellent fast service

Excellent fast service

Helpful?
5 months ago
5 out of 5 stars

Very easy to do.

Very easy to do.

Helpful?
David Gregory
David Gregory
1 reviews
5 months ago
5 out of 5 stars

Keffalonia trip

Easy to get holiday insurance, hassle free...

Helpful?
Colin
Colin
1 reviews
5 months ago
5 out of 5 stars

It gave me us the cover needed.

It gave me us the cover needed.

Helpful?
Carol
Carol
1 reviews
5 months ago
5 out of 5 stars

Easy to dealtravel with fair price and cover

Easy to deal with fair price and cover

Helpful?
Caroline
Caroline
1 reviews
5 months ago
5 out of 5 stars

Very good and easy service

Very good and easy service

Helpful?
5 months ago
5 out of 5 stars

Hassle free online quotation

Got quote on line, all done quickly without hassle. Would recommend this company

Helpful?
Anthony
Anthony
1 reviews
5 months ago
5 out of 5 stars

Simple to book

Simple to book. Reasonable price. No hassle.

Helpful?
MF
MF
1 reviews
5 months ago
5 out of 5 stars

Clear information

Clear information. Value for money.

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Direct Travel Insurance

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.