Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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We had great support during our tenancy from Graziana Doronzo. She has been always very helpful and always went the extra mile to help and get the stuff sorted for us. Thank you, Graziana!
Date of experience: November 27, 2023
US
Alistair Maclean was superb - he ensured we were fully informed throughout the house purchase process and kept us up to date with every piece of information during a complex scenario and answered all queries promptly - Kudos to him and our thanks ! Simon
Date of experience: November 27, 2023
US
Dear Shayan, I hope this letter finds you well. I am writing to express my sincere gratitude for your exceptional assistance in extending my rental contract. Your professionalism, dedication, and prompt action made the entire process smooth and stress-free. I appreciate your efforts in negotiating the terms and ensuring a seamless transition into the extended lease period. Your attention to detail and willingness to go the extra mile did not go unnoticed. It is clear that you are not only knowledgeable in your field but also genuinely committed to providing excellent service to your clients. I am grateful for your patience in addressing my concerns and for making the necessary arrangements swiftly. Your expertise and guidance have been invaluable, and I feel fortunate to have had you as my rental agent. Thank you once again for your outstanding support. I look forward to continuing our positive relationship throughout the remainder of my lease. Please do not hesitate to reach out if there is anything else I can assist with. Wishing you continued success in your role. Here's extending my warm coming season greetings to you and your family on the auspicious occasion of the New Year 2024. Happy Holidays from everyone at Dexters. Merry Christmas and a Happy New Year! Many thanks! Sincerely, Jon
Date of experience: November 27, 2023
US
A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..
Date of experience: November 27, 2023
Alistair was very efficient - working hard to ensure that everything went to plan and everyone was kept informed. Always polite and a pleasure to work with.
Date of experience: November 27, 2023
US
We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.
Date of experience: November 27, 2023
I’ve recently re-let my property and have continued to use the letting and management services of Dexters. The service over the last 4 years has been exceptional with a hugely professional service received from all teams. Good communication during the viewings process and the ongoing management of the property. Great technology too making the process very simple as an overseas landlord. Thank you James and the rest of the Dexters team!
Date of experience: November 26, 2023
US
Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.
Date of experience: November 24, 2023
