Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally. Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
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Petro Giorganos is a very kind person, Immediate attention when I requested the repair of my washing machine, with the good response that they replaced it with a new one, excellent service
Date of experience: May 20, 2025
void at all costs. Completely unprofessional and unresponsive. This is the first time I have written a review like this, however the service we have received is so appalling that I felt it was necessary. We’ve had an incredibly poor experience renting a property through Dexters Fulham. The property was handed over in a genuinely uninhabitable state. Filthy, unfinished, and unsafe, despite being promised it had been professionally cleaned and made ready for move-in. There were (and still are) numerous issues, including exposed wiring, cracked floor tiles, broken fittings, non-functioning appliances, and serious fire hazards. We raised these immediately and have followed up with multiple emails and phone messages, yet most of the time they do not even respond. What’s worse is the consistent lack of accountability. The property was clearly not inspected properly before handover, and even after we provided evidence (including photos and video), the agency has been slow to act and at times entirely silent. The inventory was even completed before cleaning was finished, which speaks volumes about how badly managed this has been. Dexters may have a good reputation on paper, but our experience has been completely unacceptable. If you’re thinking about renting through them, especially from this branch, I’d strongly advise you to look elsewhere.
Date of experience: May 19, 2025
Malachi Murray from Dexters has conducted the latest inspection of our rental flat in a considerate and constructive way, which we much appreciate.
Date of experience: May 16, 2025
Dexter’s are well run estate agents and have made me and my children feel secure renting from them. Leighton Hanson who I’ve dealt with along with the rest of the team at Honor Oak are all friendly helpful and prompt with dealing with issues.
Date of experience: May 16, 2025
Malachi Murray has come two times know for a property visit and it is a pleasure to have a reactive and attentive person to have to relay the information to our landlord. Thank you !
Date of experience: May 16, 2025
Nabil Subhani was great to deal with. Very efficient, thorough and responsive.
Date of experience: May 16, 2025
The services of Dexters is highly appreciated. Ms Monika is very good on customer service. I can recommend her for any customer.
Date of experience: May 15, 2025
Connor Rowan deserves a big shout out, for his assistance in helping resolve the return of my tenancy deposit. He provided great updates to me, regarding the ongoing matters/state of affairs.
Date of experience: May 15, 2025
