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Review summary
Dexters Estate Agents receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Renting out your home of over 14 years is never easy, logistically or emotionally.
Elizabeth and the team at Dexters have guided us through this journey with professionalism, diplomacy, and efficiency. We’re incredibly grateful for their support and understanding, especially given that the process is rarely straightforward or predictable. Thank you!
Dexters - especially Joshua Anthony - have made the renting process really straightforward. Joshua responds to queries immediately, gets things moving, and keeps you updated - you couldn't ask for more!
Bethan Pike was our property manager and has probably been the most caring and attentive person we've had manage our tenancy. When we ever had issues with the property, she was always responsive and helpful and also managed the end of our tenancy/deposit very well, handling a dispute with our landlord. We've had horrendous experiences with estate agents and private landlords in the past so it's a breath of fresh air to know there are great people out there.
Lottie at Dexters in Surbiton was on the ball, and always called me back if I left a message. She is very helpful and keen, and a great asset to Dexters. I would recommend using Lottie for your next house sale.
Dear Ola Pinnick,
Thank you for your response regarding our request for floor repairs and the replacement of the vinyl flooring in our bathrooms.
We were pleased to receive the builders from Mason’s Plumbing and Building Maintenance today. Mr James and Mr Jimmy arrived promptly as scheduled and demonstrated great care, efficiency, and professionalism.
Once again, we have had an excellent experience in terms of service and responsiveness. The team was highly competent and accommodating, delivering the work with remarkable precision and efficiency. Please extend our compliments to everyone involved.
We are truly very satisfied.
Nabil was helpful and proactive in resolving an issue with my tenants and the owners of the building next door. I am pleased with the way he liaised with all the parties involved.
Sabiya has been our property manager via Dexter. Her agility to an unexpected issues amazing and making our lives so much easier. It’s a luxury to have a reliable and trusted property manager.
Reece Brown, senior property manager, has made my life easy! I live abroad and Dexters has been wonderful in managing my London property. Reece has made suggestions and has been knowledgeable, efficient, prompt, courteous, someone I can trust to get things done! Kudos to Reece and Dexters.
Dexters New Cross - very good service level to landlords
Dexters Estate Agents have managed my Lewisham flat since 2016, changing tenants four times at the end of agreed contracts.
The tenants have always been chosen with care.
No significant damage done to the flat.
Payment has arrived on time.
Inspections done on a regular basis with a written report and photographs.
Any problems sorted out by Dexters in a manner satisfactory to the tenants and myself.
Dexters also appear to choose good employees as I have always found them to be pleasant and efficient.
The Lewisham flat is now with Dexters New Cross office.
I would recommend this office.
Maria, Yousef and the team at Dexter’s Blackheath were excellent in supporting the sale of our apartment. They came well briefed to the valuation, instantly ‘got’ the type of buyer and were creative about marketing options. We were delighted by a fast process to being under offer: it was the engaged oversight of the whole process with quick responses that has been most remarkable.
update to my post on May 27th for the second time they say I understand that our Director has already been in touch to discuss this further with you. but
he or whoever has not
Sacha is a good friend of mine, and the positive way she speaks about her company and the work that she does at Dexters is what convinced me to put my property up for rent with them whilst I travel.
You can tell she genuinely cares about what she does, she's passionate, driven, a great problem solver, and always has something positive to say about the team. That kind of enthusiasm for the company gave me the confidence to choose Dexters to look after my property and they have been nothing short of brilliant since.
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