From start to finish DES was very…
From start to finish DES was very informative and helpful and I who'd definitely recommend them.
5.0
Excellent
100 reviews
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Review summary
DES Renewable Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate professional and service.
✨
Based on reviews, created with AISee what reviewers are saying
Sales was great Oliver explained…
Sales was great Oliver explained everything to us and any problems there is great customer service to solve any problems
All fitted on time and to a high…
All fitted on time and to a high standard. Came back to help me set up the apps and tariff. Very friendly and professional people. Very pleased.
Solar panel installation
DES Renewables arrived on time, the employees were very polite, the work extremely neatly done and the aftersales service excellent.
Company details
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Website
desrenewables.com
All reviews
100 total • Write a review
Showing 21 - 30 of 96 reviews
q
qentsy
US
Exceptional
I ended up with about 10 quotes to get new solar panels. DES were never pushy with the sale, they were factual and happy to answer lots of questions and explain how things work. From the first call to the last DES have been nothing but polite, helpful and patient. Despite a few hiccups, with things having to change mid install. It’s the way they handled this is why they are a 5 star rated company. After all the quotes and companies I spoke to I am so glad I went with DES. Excellent customer service, the roofers and electrician were both really polite and friendly. Competitive prices. 1 point I spoke to my local grid to clarify something and even they said how good DES are and that they know what they are doing. To give them anything less than 5 stars is just nit picking. Avoid the overpriced pushy sales of the big companies linked to suppliers and go with DES
Date of experience: May 8, 2025
MR
Solar panels and battery installation
Plenty of information, pleasant workmen, everything completed on time, reasonable price.
Date of experience: May 4, 2025
JD
DES Renewable Energy Ltd
DES Renewable Energy Ltd The company's provision and installation of Solar panels and associated equipment was very good. The fitting and design team were punctual, conscientious and efficient. We are very pleased with end result.
Date of experience: May 4, 2025
MS
Mr Swan
US
100% we would not hesitate to recommend DES…
I would not hesitate to recommend DES Renewable Energy. My wife and I found them to be extremely professional and knowledgeable right from the initial consultation through to post-installation advice. They were clear about every step of the process and the installation went ahead on schedule without any issues. Communication was excellent. The on-site electrician (Jordan) was polite and very professional and made sure we understood how everything worked including the app. We are very happy with our solar panels, batteries and EV Charger. The performance of the whole system has exceeded our expectations.
Date of experience: May 2, 2025
DR
Solar Panel Installation
I wouldn't hesitate to recommend DES Renewable Energy. I found them to be extremely professional and knowledgeable right from the initial consultation through to post-installation advice. They were clear about every step of the process and the installation went ahead on schedule without any issues. Communication was excellent. The on-site electrician was also brilliant and made sure we understood how everything, including the app, worked. We have been very happy with our solar panels and batteries and the system performance has exceeded our expectations.
Date of experience: May 1, 2025
S
Sue
US
Solar panel and battery installation
Great company to work with to get our solar panels and battery installed. On site survey to check all the electrics and the roof. Electrician took 2 days to do the installation, roofers 1 day to install the panels. Really tidy work, really pleased. Great communication.
Date of experience: April 22, 2025
E
Ed
US
Design options, excellent communication, faultless installation
From the start I was very impressed with DES Renewables. Initially we were presented with a range of design options with slightly different costs, benefits and payback times. Communication throughout was excellent, honest and clear. Survey and installation were smooth, neat and tidy and we were kept informed along the way. Highly recommended.
Date of experience: April 4, 2025
IC
Solar panels and batteries
Installation with little fuss and disturbance, and is working well
Date of experience: April 1, 2025
GW
I would define this installation of the…
I would define this installation of the Solar panels, as the perfect example of, no “I in team.” The whole work programme ran without a hitch. Every member was very polite and courteous, and really friendly. I would add the people in the office were equally as helpful and courteous. Definitely a five star rating.
Date of experience: April 1, 2025
T-
Great service
Had a solar battery and pigeon guard for solar panels fitted. Service and communication was excellent from start to finish. All tidied up, set me up on the app and showed me how to use it. Very responsive for questions after installation and payment made as well.
Date of experience: March 31, 2025
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