First class
Really clear communication. First class service and treatment. Entirely excellent
DENTAKAY DENTAL CLINIC receives consistently positive reviews. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
I traveled specifically for dental care and Dentakay exceeded my expectations. The clinic was spotless, the team was inc...Read more
The doctors were attentive and kind, walking me through every step of my treatment with clarity. I came in on a friend’s...Read more
Very pleased with the work they did. The people are also very nice. I will come back if I ever need to do more work.
Really clear communication. First class service and treatment. Entirely excellent
The Dentakay Dental Clinic is truly a one stop shop for all your dental needs. From the amazing doctors who provide best care, to the professional and friendly clinic team, every aspect of my experience was exceptional. The driver who picked me up from the hotel was incredibly polite and welcoming. The hotel itself was all inclusive making my stay seamless. What really impressed me, though, how quickly they were able to complete my dental crowns just 4 days. The team in the London office also incredibly helpful answering all my questions before I travelled. Thank you Dentakay!
Amazing service from start to finish, staff are so welcoming and friendly and nothing is too much trouble, I would recommend Dentakay in a heartbeat! Thank you for giving me back my smile :)
I looked at dentakay and decide it was perfect after lots of investigation. Zeeshan was my contact throughout and he made sure I was always informed about my treatment at each stage I was collected at the airport and taken to hotel ( falcon hotel) lovely hotel and staff great each day I was messaged what time my next appointment was and the driver was on time every day taken to dentakay had treatment then return back to hotel. I had 6 teeth extracted, 22 crowns, root canal work. No a single ounce of pain, just some swelling and numbness for an hour. I definitely recommend Dentakay.
Be careful with is company the price you get on what's app is different when face to face and when the sales guy don't get what they want they treat you so differently never got my Antibiotics or pain killers just seems like the sale guy just want the money with fake smiles on they faces o yer my taxi was meant to show up at 5am to take me back to the airport and never shown up nearly missed my flight home beware of this company to Dentakay Dental Clinic antalya why you guy not replying to my messages on what's app and block me on face book as they don't want people to know the true please send me my x ray photos so I can go somewhere else or ill come to your practice up to you And I was not giving a day to day plan so I knew what was happen and when they did give me a update on what's going on that day it would change on the spot sales team poorly trained kids only care about they Commission the only thing I'm happy with thank god they had professional Dentist And surgeon teams there but Communication from sales to they care team is so poor they need to be retrained I no they not gonna Try to and resolve this please send me my x rays so I can go else where to finish my treatment thanks
Ma psychologie est réussie grâce à dentakay un accueil chaleureux et le prothésiste d une gentillesse incroyable Grâce à dentakay je vais retrouver un beau sourire merci à cette clinique
bonjour c est des voleur je suis vraiment déçu de la clinique dentakay, plus jamais j'ai perdu mon argent pour rien, faites bien attentionils font gonflé le devis c'est une bonne arnaque
El peor trato al cliente, faltando el respeto desde el primer momento el comercial Vyctor… me alegro no ir a esta clínica. The worst treatment to the client, disrespecting from the first moment the commercial Vyctor ... I'm glad not to go to this clinic.
This would be a 5 star review for the clinic but this is based on an overall experience with Dentakay. I recently completed my dental treatment at Dentakay Antalya and my overall experience was a mix. The clinic staff, especially Julie and Ebrahim, were amazing. My dentist, Metin Ali Demire, was fantastic—very thorough and always took time to explain everything. However, my second visit was disappointing due to issues with the planning department. I was unexpectedly told to cover my hotel and transfer costs, which was not the expectation set during my first visit. However, I must acknowledge that Dentakay did eventually compromise by offering to cover 5 nights out 11 of accommodation and all transfers after a LOT of back and forth conversations. I still wasn’t happy, I was told to mention this when at the clinic as they treat case by case to waiver the fees, unfortunately it didn’t happen for me. My first advisor was great but my second advisor communication was lacking, often taking up to a week to respond to my queries. Despite being ready to book my return in January as per surgeons instructions, the communication was so poor that we couldn’t get anything arranged. I must mention, from your initial quote through WhatsApp prepare for the price to be higher. I understand without the clinic seeing any X-rays and the condition of my gums and only pictures of my teeth, treatment plans will have to be changed. In my case and operation for bone graph, 12 extractions, 3 root canals, 5 mouth implants and a cheek implant. Costing a further £6,000 to £9,000 more depending on what package I chose. Despite the administrative challenges, I must stress that the work I’ve had done is fantastic. The final result is more than I ever imagined, and I’m so happy with it. I’m forever grateful, thank you for my perfect smile.
So far as for my experience at Dentakay Antalya clinic has been excellent, the clinic is well kitted up with all the modern machinery and all staff are professional and very customer friendly. The Doctors, Dental staff/assistants Chauffeur's and all Reception also Patient Assistants have been helpful. I can definitely recommend. A very big thank you and best wishes to you all.... Kind regards Gordon Sylvester
I am afraid I cannot give higher than 2 stars for my whole experience with Dentalkay. Although there were satisfactory aspects, there were some experiences that, now I have had time to process them were quite traumatic. I am unsure whether I will use this company again for these reasons. I was a single female traveller and from the outset of even receiving the quote on Whatsapp I was pressurised into booking flights to "Lock in the special discount price". This should have been a red flag, but as the price wasn't particularly cheap I did feel that I was still getting a good deal for the work involved. I arrived at the clinic and was basically pressurised into handing over a substantial down payment before anyone had even looked in my mouth. The only reason I didn't hand over more cash was because I purposely left it at the hotel. I was told that the price for just 7 extractions and implants was over double what I had originally been quoted. Having spent time back at the hotel speaking to patients from other clinics it was clear to see that I was being exploited as a vulnerable and very nervous solo patient. I asked for a refund and was told that my hotel and travel expenses would be taken from the sum I had already paid, which would not have left funds in place to go elsewhere. After a lengthy chat with my medical advisor, I agreed that I would stay with the clinic (I had given up all hope of ever getting a refund) and by this time I was extremely nervous of any dental work. I was offered the work under sedation. I will say at this point that I was in no doubt about the work of the dentists; my issue is with the high pressure sales team. I was almost made to feel like I was buying a car. Following my treatment after general anaesthetic, I was half asleep, covered in blood and I was asked for my phone. The young man then proceeded to give Dentalkay a 5 star review on Google Maps UNDER MY NAME, then took a photo of it on his phone. I asked him why he did this; his reply was that he would receive a bonus. This was really the last straw. I have so many other questionable points about this company and their high pressure sales techniques, but if anyone reading this has the strength and assertiveness to stand their ground (which, to be honest, I didn't) and not fall for their spiel, you will be satisfied with the level and professionalism of their dental work. I really wish I had a better experience, because I'm now left not knowing what to do, or whether to even go back to Turkey for the 2nd part of my treatment. My advice to anyone reading this is to stand your ground where prices are concerned.
The employees were so helpful and it was a great experience, Thank you...
I highly recommend Dentakay for all your oral health needs. I was skeptical regarding abroad treatment especially in Turkey as you are thought to believe only the negative press but after doing my research I’ve decided to reach out to them as in the UK the treatment plan price far exceeded my budget. From the first consultation until the final goodbye I’ve encountered only professional individuals from coordinators to dr , btw they have a great team of translators for many languages that help you throughout but is rarely needed as most of the staff speak English well. I’ve left Turkey with a big smile and would definitely come back for other treatments.
From April 7 to 14, I was in Istanbul for the placement of 26 zirconium crowns. My experience with Dentakay has been very good indeed. The team that works there is very kind and professional. I am more than satisfied with the result. I will post a new comment in case of any problems because the crowns were placed two weeks ago, and so far, I have a slight toothache when drinking colder drinks and chewing food, but I think that is normal for now.
Excellent experience.. Special mention to Robin Peterson who was my medical consultant from start to finish and his reassurance and support was invaluable. The clinic was a lovely modern state of the dental treatment centre. So clean and comfortable, and a friendly atmosphere. The sad story to this is that the dentists in the uk didn’t want to do the procedure and the costs quoted were ridiculous. However at a fraction of the price, the quality was firmly there. Shame that I had travel so far to go. But anyone reading this… don’t listen to the “horror” stories they mention. It’s safe, they are skilled dentists, and dental staff, the equipment is like new and everything is lovely and clean. Clinic is like a fancy dental hotel if I can describe it that way. I was so wary when I left for Antalya, now I have no fears at all.
2nd EDIT after three months: After the negative reviews on different platforms such as Google and Trustpilot, their long silence was suddenly over. I've finally received a refund but I had to insist and recalculate the right amount multiple times because of their accounting department. Apparently. They sent confusing calculations via WhatsApp about the refund. They proposed to give me back only one-third of my money. I replied sending a simple math for the right amount to be refunded. They recognized that it was their mistake but this behavior seems a bit too naive to me. I updated this review from 2 to 3 stars because I finally got back my money. It was frustrating and a bit sad that they are seeking perfection in their public image, but way less care in the money department. Today I am asked to remove this review after being refunded but I won't. Because I had to fight for the right thing and it will help future customers to make a choice based on reality. ______ 1st EDIT review after a month. Original review (below) Moneywise, I am still waiting to be refunded for a job that wasn’t necessary to do according to the doctors of the Dentakay clinic, before the end of the dental implant. Nobody is answering despite my attempts to contact them. Once I arrived at the clinic, they made me pay 100% of the agreed quote +20% for additional dental work. It’s disappointing that at first, they were very available to listen but once I paid, they disappeared. After the job is done, they make sure that you put a five-star review. The following text is what I wrote right before exiting from the clinic. I wrote it driven by the enthusiasm for the job done, the kind assistance, and faith to be partly refunded as they told me: ORIGINAL REVIEW 5 stars Right from my first call, Jasmine at Dentakay set the bar high with her kindness and patience. When I got to Istanbul, I was wowed by the luxurious hotel stay and the smooth ride there. Walking into the clinic felt like stepping into a place where professionalism meets genuine warmth. Hiba was my go-to translator, and wow, she along with Ilhan, Deniz, Habdullah, Fatiha, and Ahmat, just made everything so easy and reassuring for me. Dr. Habdullah is truly an artist with his work; he made sure I was comfortable every step of the way, even when things got a bit uncomfortable after the procedure. A big shoutout to the amazing staff who waited on you, and to that super-friendly barista who knew just how to take care of us. Dentakay isn't just any clinic – it's a place where they really know their stuff and care deeply about what they do. If you're looking for the best dental care, this is the place to go. Trust me, you won't be disappointed. #DentakayDelivers #DisappearAfterMoney
DENTAKAY DENTAL CLINIC - London Office l was firstly visited London Office. They're so kindly and very helpful. Than l was flighted in Istanbul. My tooth root was broken and infected. The infection had melted my dental bone. They took it. Then I will have to wait a few months because my bone needs to regenerate. But they made me a nice temporary tooth and when I smiled I couldn't see any difference. I felt very happy when I returned to my country. I had to live with my temporary teeth for a few months for my healing process. Finally last month l back to Istanbul and they made me very nice implant and now l feel very happy. No one understand my new tooth. Many thanks they are very professional team and very helpful. Also having London offices is very good for me. If there is a problem in the future, I can go there with peace of mind. Massive thanks
I was very nervous about going through with the process but I had nothing at all to worry about. I chose Dentakay Antalya clinic after speaking to a couple of friends who had been there and how they praised the clinic and I was also very impressed with how their teeth looked.The experience from start to finish was honestly first class. From initial contact on WhatsApp I felt assured that I would be treated very well and I was. After a few chats and a few pictures of my mouth I had an estimated price and was on my way. Pick up to the hotel from the Airport was great and you are driven everywhere in very nice spacious vehicles they are always on time for you and sometimes even there before you. The clinic is huge, spotlessly clean and modern and the staff are very friendly and most either speak some English or very good English but an interpreter is there for you so no worries at all there. I had 3 implants will eventually have 20 zirconium crowns (have 16 at the moment) 1 extraction and 3 root canal fillings. The hotel, transfers and flights were all including in the price and the work alone would have been between 20 to 25 thousand pounds in the UK so I was very happy with what I have had to pay. Because I have had implants the gums as is normal take time to heal 3 months minimum I was told so I return on the 24th of this month to complete the work and have a bit of a holiday in the beautiful Antalya as well. What is also reassuring I must finally add is if you have any issues at all after treatment is complete because of the lifetime guarantee with the implants and 10 years with the crowns Dentakay have opened a clinic in London where they can diagnose the issue and advise accordingly this might be a more convenient option than flying back to Turkey. Along with my 2 friends I highly recommend Dentakay.
Dentakay has truly been a zero headache experience for me. Their all-inclusive packages for accommodation, air tickets, and airport transportation made my trip stress-free. Moreover, the fact that they use the same brand for both my zirconia crowns and implants speaks volumes about their commitment to quality and consistency. Their pricing system is very clear and transparent. You have to read everything carefully. I couldn’t be happier with the results
Dentakay is a dream dental clinic come true. Their professionalism shines through in every aspect, from their spotless hygiene standards to the helpful guidance of their medical advisors. Their doctor tells every single steps of the treatment. Plus, the cherry on the top is their multi-language service making communication a breeze for everyone. It’s alwaysa pleasure visiting dentakay for my dental needs
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