Review summary

Daniel Smart Manufacturing is exceptionally well-rated by customers. Customers particularly appreciate quality and service, though some mention concerns about communication and customer service.

Based on reviews, created with AI

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Quick deliver Great quality Great price

Quick deliver Great quality Great price

Product is as promised

Product is as promised, delivery on home with updates.

Td
Mini-Maverick

The offer, the order, the delivery, the fit (thanks to size chart!), the quality - exceptional experience! Please keep it up as we might have to order again next year!

S
Great customer service

Great customer service. Awesome products and good prices.

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All reviews

1,000 total • Write a review

Showing 751 - 760 of 996 reviews
M

Mel

US

5 out of 5 stars

Awesome customer service

Awesome customer service! Quick shipping and the item was even better than expected! Very pleased and will do business again.

Date of experience: April 13, 2022

L
5 out of 5 stars

Great products and fast shipping!

Great products and fast shipping!

Date of experience: April 12, 2022

j
1 out of 5 stars

They sent me the wrong patch

They sent me the wrong patch, I contacted them, took a picture of the incorrect item and emailed it to them. After that communication I have never heard back from them. Very disappointed, they are on my never again vendor list.

Date of experience: April 12, 2022

TJ
5 out of 5 stars

Very Happy with my order

Very Happy with my order. Perfect as listed. Thank You.

Date of experience: April 10, 2022

E
5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with ordering from their site the people were personable and professional and polite to talk to and I would order through them again.

Date of experience: April 10, 2022

A

Amy

US

5 out of 5 stars

Very impressed with their customer…

Very impressed with their customer service. The vest I ordered was the right size but its measurements were two sizes smaller than advertised. They promptly sent another vest to replace the first one at no extra charge. I will be donating the first vest to someone who needs one but cannot afford one. Thanks again!!!!

Date of experience: April 10, 2022

CV
5 out of 5 stars

The most honest review you’ll read about Daniel Smart!

LONG READ, BUT WORTH IT! And just to get to the point - this is the BEST leather(s) you will ever buy. Period. Here’s why: First of all, we bought our leather jackets a while back in October-ish 2021 after we bought our newest Harley - 2021 Road Glide. My husband’s jacket is more on the heavier side but for a dude, it ain’t bad and he just wears a normal jacket/sweatshirt under it and is toasty during the colder months. I am usually always cold so of course I got the thermal insert/removable jacket in my leather jacket and same thing, I usually wear a sweatshirt under with it and I’m perfectly warm. A bonus, the leather is beautiful and legit. My husband’s is black and mine is more of a darker/burned brown. Both truly are beautiful. We were needing chaps for a huge ride from Corpus Christi, TX to Las Vegas, NV. It was a last minute trip and we only had a week before we needed to go. Just our luck, Daniel Smart was having a huge sale and I was able to get both of our chaps for a little over $300! We both got the same pair, with the thermal inserts. I am 5’6, 120lbs, size 1 jeans - very thin female. My husband is 6’1, 204lbs, size 32x34 jeans - very muscular male. We both got the Unisex Double Deep Thermal Lined Chaps. I got the size 3XS and my husband got the size S. And when I tell you that these dang things could not have been a more perfect fit for BOTH of us - they were PERFECT. My husband’s were a little snug on the thigh area with his jeans but after breaking them in they were perfect. Again, the color and leather is beautiful. Now here’s why we will forever use Daniel Smart: 1. Their customer service is exceptional. Their response time is the fastest I’ve ever dealt with. We paid the $40 for 3-day shipping so that we would have them in time and they made sure of that. 2. Unfortunately, we never made it to Las Vegas on our journey. We were ran off the road in El Paso at 4am and hit gravel on the side of the interstate and even though my husband was able to slow the bike down a bit, we still lost control of the bike and went down. I slid about 25-30 feet from where the bike stopped and my husband went down with the bike and slid about 15-20 feet. Luckily we were in full gear - helmets, gloves, & leathers. We are both okay, some sprains and bruises but nonetheless we’re okay all things considered. The reason I took the time to write all of this is because our leathers took all of the damage. If I could post a picture I would show how well they protected us. My husband’s leathers just have some scratches but are still perfectly usable. My leathers took quite the beating, obviously with me sliding as far as I did but there is only one small tear in the back of my jacket. Other than that, just scratched up. Neither one of us had one single bit of road rash on our skin. Unfortunately, they cut my leathers off so I will have to re-buy my leathers but I can promise you, I am! If you are on the fence about buying any product from Daniel Smart, make the purchase. I promise you, it is very much worth it. *I don’t EVER write reviews, but when I believe in a product, I tell anyone I can.

Date of experience: April 9, 2022

W
1 out of 5 stars

The vest I ordered was very low quality…

The vest I ordered was very low quality very thin leather ( If actually leather at all. The holsters inside are flimsy and the drape was obvious from outside and completely un usable.

Date of experience: April 9, 2022

E
5 out of 5 stars

Excellent job

Excellent job

Date of experience: April 6, 2022

r
5 out of 5 stars

it fit and felt the way I wanted

it fit and felt the way I wanted. came quick too.

Date of experience: April 6, 2022

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