CovaU Energy Reviews

I had a billing issue, Lotti was a great help and eventually got the problem fixed she went above and beyond, well done. As for Covau's billing system it is terrible and almost enough for me to change vendors

Got a statement showing that there is a better rate on offer. Phoned and spoke to Joseph (JM) and he helped us change to the new plan which will save us money. My query was dealt speedily and professionally. Thanks Joseph.

Support was very clear and delivered in a friendly manner.

Called Covau to help me with getting a better plan to reduce my bill, Bhrigette Galvez was so helpful in understanding my current situation and helped to get the latest and discounted rates for my elecricity and gas account! Another true example of going above and beyond!

Bhrigette was extremely helpful in sorting out an issues with the power, very understanding and patient. Prompt action to resolve the problem. Great service!!

Mark Adlaon was most helpful to me when I have problem paying my gas bill for 2 months. My family had a recent crisis and he patiently and sympathetically listened to my unfortunate circumstances. He encouraged me to stay positive and that things will get better. He then transfer me to hardship team service officer Rose who was also very helpful and applied for government hardship grant for me and my family. Thank you Mark and Rose and thank you Covau for your great staffs!

Helpful, inexpensive energy provider. I had just moved into a new apartment and was stressing out over the lack of electricity. Heidi and Rave gave me clear, concise instructions, allowing my electricity to reconnect within 24 hrs. The procedure was relatively simple. Just had to turn off the main switch then turn it back on after placing a phone call to confirm the job was done 👍

Maureen was very knowledgeable and made the transition to Covau seamless.

jessy was very helpfull , polite , and above all nothing was to much trouble, extremely patient couldnt ask for better staf member

Jhon Bance is very patient and helpful to solve my issues with CovaU Energy. Thank you.

Maureen was very helpful and patient. She was able to help me with three different questions.

Jhon was polite and very helpful. All my questions were answered in a few minutes. Very professional and knowledgeable.

Very competitive rate. Excellent customer service. Jhon was very polite and helpful.

very friendly and professional and easy to reach out. thank you Christian provides great service and solve my problem regarding adding my partner name in covau account. great service

Very friendly and professional. Easy to reach out. Answered every single query to the point. Another happy customer.

Maureen was very helpful

CovaU has been very helpful, Bhrigette and Mia were very fast in assuring a payment problem was fixed and their support line is very easy to use.

My experience was over a 2 day period of time. Maureen Tingson was my contact at COVAU. Having purchased an apartment the tracking down of the NMI numbers & getting information was handled professionally by Maureen Tingson. I was kept up to date with what was happening at all time by email & also by phone calls. Highly recommend the professional & patient approach exhibited by Maureen Tingson.