CovaU Energy Reviews

Lotti was very helpful

I called the call centre for a billing issue. Minimal wait of <3 minutes to speak to a real person and I was transferred to Ms Bhrigette Galvez who was friendly, efficient and assured me she would follow up on my queries. True to her word she delivered. Great outcome. Thanks Bhrigette!

Bridget was brilliant, she listened to my needs and took care of my enquiry

I was assisted by Martin Edward Regino to have my connection restored after meters were changed. Martin was patient, courteous and most helpful. Thank you Martin, and CovaU. James M. Keogh Kooyong Vic.

Lotti was very understanding and super helpful.

Recently signed up with CovaU. I could not fault the service and experience I had doing this. Hannah was greatly helpful, I highly recommend the switch to this company not only for great pricing, but great all round and easy transaction

Was connected to LOTTI - she was very helpful and meticulous in checking up for me

Ana from customer service was really helpful in processing a refund when I had accidentally paid my bill twice. She was able to address and resolve my issue within 10 minutes. I’m very happy with the service and commend CovaU for having 24 hour customer service.

Ana is very supporting customer service representative. She went beyond her limits and helped me with my current electricity bill. True gem !!

MAUREEN WAS VERY HELPFULL AND POLITE

Lorna was great and so helpful

Angeli was a great help. CovaU does have the best service and rates! If you haven't given the CovaU a go I would recommend switching

Lotti was really lovely lady who helped me listened to me and look up for me and answer my queries; really appreciate your service … was such a great experience with her..

Great customer experience provided by Jhon. He was fast and responsive, under promised and over delivered - I was told the issue would be resolved on the following day, but it was resolved the same day. Very happy.

Thank you to Bhrigette Galvez for her exceptional customer service and prompt response and follow-up to our query. So rare these days and would definitely recommend CovAu for their competitive pricing and fantastic customer service from people like Brigette.