CovaU Energy Reviews

The consultant that I dealt with was very courteous and professional. She listened to my request and guided me in the correct direction. Throughout the conversation she was patient and made sure I fully understood all aspects of my enquiry. This concluded my call leaving me very satisfied and achieving all my intended goals.

Contacted CovaU by chat last Sunday. Expected to be answered by a bot. I was answered by a real and knowledgeable person. I had a billing enquiry and wanted some info on their latest plans. Results were fantastic, change of plan was requested of pricing dept, by the agent. On Monday the pricing had been changed. My billing enquiry was also given the right information to me.

Great customer service! SF03797093

Great customer service from Micaelo, spent nearly 1h to sort out my problem. Thanks

Very helpful.

Customer Care answered my queries about the upcoming price increases and clarified the best plan to take advantage of the best rates averting the higher price increases

I had a great experience with Jelly. She explained me the rates and offer clearly. Really appreciate your time in helping me join covau.😊

Quick Easy No-fuss

Signed up today to CovaU Energy for gas. The customer service assistant was incredibly knowledgeable, helpful and friendly. I felt really informed and had all my questions answered. CovaU Energy seem to really pride themselves on excellent customer service :)

Prompt and good service

Very courteous and caring service! The customer service is at it's best! Well done! Keep up your great work.

Called after receiving a price increase notice and Maureen Tingson was very knowledgeable, friendly and helpful. She explained the alternative plan that had been recommended and changed me to that plan. Price increases are inevitable, but it makes it so much easier when an alternative is available.

I had a great experience with my Covau inquiry. The lady was very helpful and courteous and spoke very clearly . She was able to explain the different options and change the type of cover , which ultimately saved me money. Very pleased with the result.

Good service!! Great deal with gas rates. Helpful and friendly staff.

CovaU have been very good, and helpful with both electric and gas service. Maureen was understanding of my issue, and sorted this easily for me. Thank You